Product Designer (UK Remote)

383 Project is a digital product studio. We simplify life by solving problems with powerful products.

We partner with the bold and the brave to transform your business. From developing futureproof digital strategies, to defining and validating ideas, to creating industry-leading digital products, platforms and services, our focus is on building the right thing, and building the thing right.

Our team is made up of specialists in digital strategy, product management, UX and UI design, and engineering, supported by our amazing project managers and client partners. Whether you need a strategic partner or consultant, want to outsource delivery, or are looking to augment and upskill your internal teams, we’ll work in partnership with you to deliver successful outcomes for your users and for your business.

The team

The UX & Design team are the arbiters for the audience. We are responsible for considering real people in the things that we make. Our craft not only lies in the strength of the experiences we design and our aesthetic skills, but in understanding how we can solve problems, helping people make decisions, get things done and solve problems. We’re advocates for considering psychology as part of the process and how things like anxiety dramatically change the way people interact with things that design can help affect.

383’s UX & Design Team are critical to our operating system, working collaboratively with our Product, Strategy and Engineering teams in developing elegant solutions for complex problems, they focus on the needs of the end user through design psychology, best practice and the commercial goals of our clients.

The role

We're looking for a passionate and highly talented Product Designer to be a part of our growing team, working closely with the Head of Design and Senior Product Designers to continuously provide world-class design work at 383 for our key clients. You need to be a rising star, have a growing, visually impressive portfolio and several years experience helping craft UX-led experiences and products that are genuinely useful for real people, while developing an understanding and aptitude for human-centred design.

Our Product Designers take a growing role in workshops and becoming more autonomous on their own projects, driving work directly with clients while collaborating with other teams and developing their understanding of the product and service design methodologies we utilise at 383. They are also able to help plan out projects and understand resource requirements, then work alongside the rest of the team in the production of larger scale project work.

You will have the confidence and authority to assist in driving ideation workshops with our biggest clients, collaborate with our product, engineering and strategy teams and assist commercial with winning new work and defining the scope of our projects. You'll be able to adapt to both product and service design methodologies, be as happy in front of a wall of post it notes as you are in crafting beautiful prototypes in Figma. Using agile working practises, you will be responsible for ensuring that experience design processes are successfully created and followed, acting as the advocate of the user in all areas of project work but always keeping a strong commercial awareness of the project goals.

In this role, you’ll find yourself:

• Planning and designing digital products across mobile and desktop platforms
• Designing for print where required on projects
• Supporting the Senior Product Designers and Head of Design on large-scale project definition & production
• Following project guidelines to seamlessly evolve and build out the creative assets on each project
• Seeking to apply meaningful motion design to your work
• Contributing to the design team process, toolkit and frameworks
• Evolving an understanding of HCD/UX/UI/IXD principles
• Using prototyping tools for rapid experimentation
• Researching and applying best practice UX, UI and Human Centred Design principles & techniques
• Collaborating with the rest of the design team, wider 383 business and clients to develop the right solution
• Demonstrating to the clients the value of UX and Human Centred Design for real people
• Creating a high standard of engaging UI visual design, carefully considering user needs, business requirements and technical constraints at the same time.
• Work with our clients, their customers and users to understand their experiences, pain points and areas of opportunity when interacting with their brands
• Collaborating with the Strategy and Engineering teams to ensure our deliverables are aligned to our strategic vision for a client
• Sharing responsibility for 383 branding and marketing support, defining the look and feel of our business, external communications, events programme and all company output

Requirements

There’s a few things we’re looking for in our next Product Designer:

• A portfolio that illustrates your strengths in both UX and your visual design skills.
• A clear balance between digital and brand design, clearly providing evidence of design thinking and human centred design.
• Some experience with user research and usability testing.
• A strong working knowledge of industry standard design and prototyping tools (Figma, Framer, Sketch, InVision, Webflow etc.).
• Proficient in wireframing and comfortable producing concept sketches, user flows, storyboards and prototypes.
• Ability to translate stakeholder goals, user research, and complex user flows into simple UIs.
• Experience with mobile and responsive design.
• Strong analytical, problem solving, and critical thinking skills.
• Strong collaboration and communication skills.
• Be experienced with leading but also comfortable in following direction.
• Ability to simplify the complex.
• Contribute to inspiring a culture of creativity and digital innovation.
• Experience working with strategists and engineers to understand how we can balance delight and utility within the time available.
• Working awareness of relevant methodologies including Design Thinking, Sprints, Laws of UX, Jobs To Be Done, Value Proposition Design etc.
• Able to translate strategic thinking into relevant and unique design solutions and experiences.
• It would be a bonus if you also had some video capture, composition & editing experience.

You’ll probably be:

• Calm - solutions-focused in all scenarios.
• A thinker - approach opportunities logically and with a commercial mindset.
• Collaborative - you value peer contribution and feedback and let it inform your approach and output
• Positive - no challenge is too big or small for you.
• Energy - you bring bags of it every day, the only way is forward!

In terms of experience, you’ll have 4 or more years experience working in similar roles, at a multi-disciplined studio or working in-house for product-focused organisations. You’ll be looking for a new role where you can step up and take more ownership, with lots of opportunity to grow your skills and understanding of Human Centred Design, while crafting beautiful solutions.

Over time, you’ll progress to Senior Product Designer, taking on more responsibility for defining our approach and managing clients directly, defining the scope of projects and building your own view of the product roadmap.

About us

We're pretty laid back, but there's a few things you should know about what's important to us.

Humility, not modesty. We know that we’re good and we trust in our people, our skills, and our capabilities. But we also know that nobody is above making mistakes, and there is always more for us to learn. We talk with confidence, but we don’t take ourselves too seriously.

Bravery, not bravado. We push each other to be better, take calculated risks, and admit when we’re in the wrong. We put our money where our mouth is, and hold the same high standards of ourselves as we do of our clients.

Compassion, not indifference. We care about each other, we care about the work we do, and we care about the world we live in. We understand that we all have lives outside of the office, and that our impact goes beyond the products we build.

Honesty, not lip service. We believe in straight talking and telling it like it is, without pushing an agenda. We strive to have open conversations that focus on the right thing to do.

Benefits

We offer £30k - £40k depending on experience & we have lots of extra perks to sweeten the deal!

• Tech - Swanky Macbook to work on
• WFA: Work From Anywhere - Want 100% remote or some hybrid working in a Birmingham City based office, or fully on-site, you do what suits you!Flexible Hours - We know people have kids, dogs, lives, it’s all good!
• Your Birthday Off! - Not to mention 20 days holiday to start & Christmas off on top! (That’s about 39 days holiday inc B/H’s, way better than the normal 28 and it's just what we start with!)
• Family Planning - We offer an enhanced maternity, paternity and adoption leave package!
• Healthcare - We’ve a healthcare cash plan for UK residents (Non-UK options coming soon)
• Training & Development - We’ve got Udemy for Business, a £100 annual book budget, we run regular Breakfast Sessions + Lunch & Learn sessions to spread the knowledge and more!
• Canvas Conference - Another learning opportunity, we run the CC & give everyone a day off and a ticket to go and enjoy the amazing product conference as well as the awesome after party!
• A Bit Of Fun - A voucher every quarter to spend on whatever you like, just for turning up!Socials - We’re a pretty sociable bunch so we run lots of events online, as well as IRL to catch up with your colleagues! Not to mention we’ve a Bookclub ... aka Cheese & Wine club! ;D
• The Weekender! - An annual weekend away with the whole company, alternating in the UK & to the rest of Europe every year!
• Volunteering - You can take up to 5 days paid!
• Pension - 3% Employer to match 5% Employee contributions (For UK staff & yeah we know that’s the basic, but we’re working on it!)

How to apply

We don’t believe in seven stage interviews, psychometric testing, or mass committees deliberating if you’re ‘worthy’ of being a part of our team. At the same time, we won’t just have a chinwag over a coffee and offer you a job on the spot either. What’s really important is you feel we’re a fit for you, and vice versa, so we will spend time getting to know each other.

Generally speaking, the application process will include:

• A chat to talk through your CV and experience, with a few specific questions about your processes and software experience.
• An interview with our Head of Design Karl and our hiring manager. You’ll be given a couple of things to prepare in advance, including a brief to respond to. Don’t worry - we’ll give you plenty of time for this bit.
• Finally, you’ll have a face to face meeting with our founder, Sukhi, at our Birmingham HQ!

The salary band for this role is £30 - 40K.

Just to let you know...

We’re looking for people who share our values of; passion, humility, bravery and honesty, in addition to compassion, talent and hard work. Oh, and a decent sense of humour will help, too.

You may not meet all of the requirements in this job description, but you should still apply, especially if you have an interesting story to tell. Your skills and passion will stand out—and set you apart—especially if your path into product has been unconventional. We welcome diverse perspectives and people who think rigorously and aren’t afraid to challenge the status-quo.

We’re thrilled with the applications we receive for our roles, and love taking the time to review them, but unfortunately we’re not able to reach out to everyone

We are an inclusive workplace, and that extends to you and your application. If you need any adjustments during our process, we’ll do everything we can to help. Simply let us know what you need in your application, or let us know over email if you are invited to interview.