Product Development Assistant

Warby Parker is searching for a Product Development Assistant to support the creation of our glasses, from sourcing raw materials to tracking production milestones to overseeing frame delivery. A key member of our Product Strategy team, you’ll work closely with our in-house Design team and overseas manufacturers to maintain systems integrity of our product operations and tracking. We’ll also count on you to optimize costs, quality, and lead time while executing a vendor strategy that’s aligned with our ambitious growth targets. Our ideal candidate is an organizational powerhouse who’s excited to create nothing-but-beautiful eyewear that delights customers time and time again. Sound right up your alley? Read on!

What you’ll do:

• Manage vendor communication at key points during the end-to-end product lifecycle, from development to bulk delivery
• Support new product development collection launches and replenishment orders by owning costing and end-to-end PO issuance responsibilities
• Track purchase orders (POs) in our daily Production Milestone Report to ensure on-time and in-full deliveries—plus manage in-production delays as they arise
• Maintain databases for prototype tracking, production SKUs, cost breakdowns, raw materials, bill of materials, and more
• Manage sample delivery processes, including tracking, organization, and management, with external and internal stakeholders including Merchandising and Brand Management
• Propose and execute process improvements to our supply chain to streamline lead time, costs, and quality
• Gather and report out KPIs to inform our vendor scorecards, internal team performance goals, and future strategies
• Work cross-functionally with internal stakeholders from our Design, Merchandising and Planning, Supply Chain, Technology, and Finance teams

Who you are:

• Backed by 1­–2 years of experience in product development, production, sourcing, or supply chain
• Comfortable (or excited to learn about!) working with international vendors
• In tune with the cultural, regulatory, operational, and logistical implications of managing day-to-day international operations
• An excellent communicator (in writing and in person) who demonstrates strong cross-functional collaborative skills
• Highly attentive to detail, especially when it comes to data entry and processes
• Equipped with an eye for design
• An overall positive team player with a “can do” attitude
• A critical thinker and analytical problem-solver
• Familiar with Microsoft Excel, Google Drive, and Adobe applications
• Not on the Officer of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Extra credit:

• Proficient in Mandarin or Italian
• Experience negotiating costs

About us:

Warby Parker was founded with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By circumventing traditional channels and designing our frames in-house, we’re able to offer top-quality glasses and sunglasses (plus an uncommonly delightful shopping experience) at a fraction of the traditional going price.

Since starting out in 2010, we’ve set up headquarters in New York City and Nashville, built our own optical lab, and opened retail locations all around the U.S. and Canada. As we grow, we’re committed to proving that businesses can scale and be profitable while doing good in the world. For every pair of glasses we sell, a pair is distributed to someone in need—to date, that’s over five million pairs.

Of course, all work and no play makes a dull workplace. Who likes that? At Warby Parker, you can look forward to company outings, volunteering and learning opportunities, and just great company. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We’re happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community keeps us excited to walk through the door every day. Good work, good people.

Some benefits and perks of working at Warby Parker:

• Health, vision, and dental insurance
• Flexible “My Time” vacation policy
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Cell phone plan reimbursement
• A health-and-wellness stipend
• Free eyewear (plus discounts for friends and family)
• And more (just ask!)