Product Integrations Manager

About the Role

ALIS is looking for a Product Integrations Manager to lead our App Store team. You will be the technical architect of our partner ecosystem, responsible for translating complex business requirements into robust technical specifications for our API and integration infrastructure. You are someone who thrives on autonomy, loves transforming user insights into scalable solutions, and enjoys being the "expert" who brings clarity to complex technical processes.

What You’ll Be Doing

• Build and maintain quarterly and annual roadmaps for the App Store, evangelizing the product vision to stakeholders.

• Manage the Business Intelligence team, owning reporting standards and ensuring analytics work aligns with product and business priorities. 

• Defining technical requirements for API scalability, security, and performance 

• Support the long-term strategy of the ALIS App Store by scoping new integrations and identifying market trends.

• Conduct qualitative and quantitative analysis to understand customer behavior and measure feature adoption.

• Act as the primary point of contact for external integration partners, communicating with "charm, clarity, and professionalism".

• Manage the end-to-end onboarding process for new partners and provide ongoing support to ensure technical alignment.

• Partner with Sales and Marketing to develop GTM strategies, ensuring new integrations are launched with maximum impact and visibility.

• Work closely with Onboarding and Support teams to create training materials and documentation that ensure seamless feature rollouts.

• Keep all parties informed through frequent demos and transparent status updates, ensuring stakeholders feel heard during the development cycle

• Oversee the tools and technical documentation required to facilitate seamless partner integrations

• Lead daily scrums and manage the engineering backlog, ensuring the team is never blocked and work flows at a high velocity.

• Partner with engineering to build integrations using APIs, HL7s, VPN, SFTP, and data formats like CSV/XLS.

• Collaborate with UX designers to map workflows and use discovery techniques to de-risk projects for feasibility and business viability.

• Conduct User Acceptance Testing (UAT) and iterate fast based on feedback to ensure releases solve verified customer pain points.

• Act as the primary point of contact for integration requests, communicating with "charm, clarity, and professionalism".

• Create documentation and lead training for Support, Sales Engineering, and Client Services to ensure seamless feature rollouts.

• Keep all parties looped into progress through frequent demos and transparent status updates.

You’ll Thrive in This Role If You Have…

• 3+ consecutive years of experience at a SaaS company 

• Proven ability to troubleshoot complex data exchange issues and read/interpret API documentation or system logs to identify bottlenecks 

• You are energized by client interaction and thrive in collaborative, high-energy environments

• You take full ownership of your "pod," sticking your neck out to drive initiatives from idea to release.

• You align with the ALIS culture of honesty, integrity, and a relentless pursuit of excellence.

• Bonus if: 

  • Previous industry experience in assisted living or healthcare software.

  • A track record of evolving products into industry-leading solutions.

Why You’ll Love It Here

We run on values, lead with transparency, and believe culture is key to success. We are committed to providing a supportive environment that balances professional excellence with personal well-being.

• 15 days of PTO

• 8 Company Holidays ( office will be closed) 

• 2 Floating Holidays + 2 Wellness Days

• Subsidized Medical, dental and vision insurance 

• 401k Plan + Up to 4% Matching

• Pre-tax Commuter Benefits 

• Flexible Work arrangements available 

• Casual Dress 

• Referral Bonuses 

• Employee Assistance Fund

• Paid Parental Leave

• Paid Jury duty & Bereavement Leave 

• Length of stay rewards 

• Company bonus pool

• HSA and FSA

• Life Insurance policy subsidized by Company

ALIS values and promotes diversity. We are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. All candidates are subject to a background check.

AI Disclaimer: AI may be used to assist in evaluating applicants against job-related qualifications. AI outputs are advisory only and do not replace human review. Recruiters are responsible for independently evaluating candidates and making recommendations based on the full application and interview process.