Product Owner (Client Experience)
TLDR
Shape and optimize the post-payment experience for a global digital product, driving activation, engagement, and retention across multiple markets.
- Own and continuously improve the post-payment customer journey across core product experiences, ensuring users reach meaningful engagement quickly and consistently.
- Increase user activation by helping paying customers find high-quality matches and sustain early communication within the first week of use.
- Identify friction points in discovery, recommendation, and matching flows, and design solutions to improve relevance and user satisfaction.
- Optimize the quality and personalization of offers, invites, and recommendations based on user behavior and preferences.
- Define and refine customer segmentation strategies to tailor experiences to different user needs and expectations.
- Collaborate closely with analytics, engineering, and design teams to test hypotheses, measure impact, and iterate on solutions.
- Develop engagement and reactivation mechanics, including personalization, gamification, and communication tools to improve retention and value realization.
- Strong experience in B2C product management, ideally in platforms with complex discovery, matching, or recommendation systems.
- Proven track record of improving user activation, onboarding, or time-to-value in consumer-facing digital products.
- Solid understanding of customer journey design, particularly in post-payment or subscription-based environments.
- Experience working with data-driven product development, including experimentation, A/B testing, and behavioral analysis.
- Ability to design and improve segmentation, personalization, and recommendation logic.
- Strong analytical mindset with the ability to identify core user problems beyond surface-level feature requests.
- Experience working with high-choice environments where users navigate multiple offers, options, or pathways.
- Fluent Russian is required.
- Fully remote work opportunity.
- 28 calendar days of annual vacation.
- 7 wellness days per year for rest and personal needs without using sick leave.
- Annual training and development support (50% coverage) for courses, conferences, and professional events.
- English language learning discounts for employees.
- Health support allowance of up to $1,000 gross per year for medical insurance or healthcare expenses for employees and close family members.
- Workplace support budget of up to $1,000 gross every 3 years for home office setup or co-working space expenses.
- Internal gamified recognition system with rewards redeemable for merchandise, experiences, and team activities.
- Referral bonuses of up to $5,000 for successful candidate recommendations.
Requirements:
Benefits:
Benefits
Health Insurance
Health support allowance of up to $1,000 gross per year for medical insurance or healthcare expenses for employees and close family members.
Home Office Stipend
Workplace support budget of up to $1,000 gross every 3 years for home office setup or co-working space expenses.
Learning Budget
English language learning discounts for employees.
Referral bonuses
Referral bonuses of up to $5,000 for successful candidate recommendations.
Paid Time Off
28 calendar days of annual vacation.
Remote-Friendly
Fully remote work opportunity.
Wellness Stipend
7 wellness days per year for rest and personal needs without using sick leave.
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services