Payd
Product Owner
TLDR
Own and manage the PaydFlex product roadmap while collaborating closely with engineering and design teams to enhance operational efficiencies in the hospitality sector.
What You’ll Be Doing
- Own and manage the PaydFlex product roadmap
- Work directly with hotel operators, HR teams, finance teams, and operations managers to deeply understand workflow pain points
- Translate operational requirements into clear product specifications and user stories
- Prioritise features based on customer impact, business value, and technical feasibility
- Collaborate closely with engineering and design teams throughout the product lifecycle
- Lead sprint planning, backlog grooming, acceptance testing, and release planning
- Analyse product usage, operational metrics, and customer feedback to improve the platform continuously
- Identify opportunities to automate manual workflows using technology and AI
- Ensure new features improve operational efficiency and reduce administrative burden for customers
- Coordinate cross-functional alignment between Product, Engineering, Operations, Sales, and Customer Success
What We’re Looking For
Must-Have
- 5+ years experience in Product Management or Product Owner roles
- Experience working with SaaS, HRTech, FinTech, Payroll, Workforce Management, or Operations platforms
- Strong understanding of user workflows and operational process design
- Experience writing user stories, PRDs, and managing agile development processes
- Strong communication and stakeholder management skills
- Ability to prioritise effectively in a startup environment
- Highly detail-oriented and execution-focused
Nice to Have
- Experience in hospitality, staffing, gig economy, or workforce management industries
- Familiarity with payroll systems, attendance systems, or HR operations
- Experience working with Go, APIs, or technical backend teams
- Exposure to AI-driven workflow automation
- Startup experience
Why Join Payd
- Opportunity to build products solving real workforce problems in Southeast Asia
- High ownership and direct impact on company growth
- Work closely with founders and senior leadership
- Fast-moving environment with room for career growth
- Competitive salary and performance incentives
- Flexible and collaborative culture
Payd is a B2B SaaS startup that builds financial products aimed at enhancing employee financial wellbeing in Malaysia and Thailand. By providing solutions that allow workers to access their earned wages instantly, Payd helps bridge the gap between financial need and access, empowering both employees and employers to create a more sustainable economic environment. With a commitment to making financial resources more accessible, Payd stands out as a force for good in the fintech landscape.
Product Owner