Program Manager, 500 Global Flagship Accelerator

Our Mission

We uplift people and economies around the world through entrepreneurship.

Who We Are

We have backed more than 2,500 companies or 5,000+ entrepreneurs in 75+ countries. Notable investments in the 500 portfolio include Credit Karma, Twilio, Canva, Grab, Bukalapak, The RealReal, Talkdesk, Udemy, and Ipsy. Because of our global network and expertise, we are in a unique position to build startups ecosystems worldwide.

Beyond providing seed capital, 500 Global supports startups via their Seed Accelerator Programs which emphasize digital marketing, customer acquisition, lean startup practices, and fundraising for pre-Seed companies. 500 Global further contributes to the development of innovation ecosystems by supporting startups and investors through educational programs, events, conferences, and partnerships with corporations and governments around the world.

About the 500 Global Flagship Accelerator Program

The accelerator that started it all - The SF Accelerator program is a four month long program geared towards helping founders become seasoned leaders and helping their companies to scale. The objective is to develop the founders’ leadership and management skills as well as to help them achieve ambitious growth goals.

During the program, we work closely with each founding team to define key metrics, to develop and install a growth engine, and to help craft a fundraising strategy to reach financing goals in an accelerated manner.

The program is both virtual and in-person, and applications are on a rolling basis.

What We Need:

We are looking for a Program Manager to execute all operations of the accelerator, taking a strong sense of ownership and accountability for the programs’ success.

The Program Manager is directly responsible for ensuring the successful execution of the accelerator. This will include spending time with founders to understand and resolve challenges they face. This will allow you to have deep insight into ways to drive improvements in the overall program. You will also be driving the program design, marketing events, community building, curriculum planning, mentor scheduling, administrative duties as well as creating a great experience for all participating startups. The Program Manager is the first point of contact for in-program startups, as well as the liaison between different teams within 500.

This is a position based in the U.S., preferably near San Francisco or the Bay Area.

We are looking for a candidate to start in September 2022.

Who You Are

You love startups! You have a founder's mentality and are always learning, experimenting and striving for outsized outcomes. You're also the most organized person you know. You prioritize ruthlessly so that the most meaningful work always gets done ahead of schedule without losing track of other priorities.

Responsibilities:

• Run the accelerator program end-to-end, including but not limited to program planning, marketing events, curriculum adaptation, and accompanying the startups throughout the different stages of the program from onboarding to graduation.
• Engage with startup founders 1:1 to understand the biggest roadblocks to their success. You are also creative in finding solutions to help them overcome those roadblocks while leveraging investors and mentors to help.
• Together with the other team members, drive community engagement by planning and executing events for the in-program startups, and alumni.
• Implement and ensure the successful delivery of the program, including optimizing startup engagement and measuring startup satisfaction.
• Keep track of program data and batch information, and report on accelerator activity on a regular basis.
• Establish and encourage a culture of empathy, service, and participation.

Requirements

• At least 3 years of professional experience
• A "customer first" orientation, driven to help founders succeed
• Be one of the most organized people you know
• Ability to work in a fast-paced, rapidly changing environment under pressure
• Highly focused and self-driven with the ability to multitask
• Excellent written and verbal communication skills
• Capability to learn & adapt quickly
• Experience with data analysis, management and reporting
• Global & cultural awareness, and excited about working in a diverse environment with different types of people from around the world

Nice to have

• Experience as a founder or operator at a Pre-Seed or Seed stage VC backed startup
• Marketing background in events, content, PR or other areas that are relevant for the program and founders
• Proficiency in Airtable, Zapier, Excel and/or other related systems
• Experience managing and/or building digital communities

Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Exact compensation may vary based on skills, experience, and location.
New York: $75,000 - $100,000.00

Benefits

• Unlimited PTO, plus Holidays
• Eligibility to participate in Medical, Dental, and Vision insurance plans
• Eligibility to participate in the 401(k) Plan