Project Manager – Canada (remote role)
(This is a 100% remote position - the full flexibility to work from home!)
The Opportunity
As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been providing care in Canada for over two decades to more than 9 million Canadians and 85,000 plan sponsors. We deliver care across 175 countries (over 51 million members globally), living our mission to empower all people to live their healthiest lives by transforming the healthcare experience. Levering digital technology, we provide whole-person care that spans every stage in a person’s health journey from wellness and prevention to acute care to complex healthcare needs. Our Canadian team has doubled in size over the last two years, and our growth is expected to rapidly continue as we transcend the landscape of future healthcare.
Reporting to the Associate Director, Project Management, the role of Project Manager (Canada - remote role) will work with multiple cross-functional areas to manage deliverables required to implement and maintain Teladoc Health Canada’s line of business. In this role, you will work with a wide variety of teams across the company to help implement far-reaching projects and facilitate change, ensuring products, services and partnerships are delivered on-time, within budget and meet quality expectations. You will lead initiatives from start to finish, identifying success metrics and providing status updates to senior leadership.
As you execute on your objectives, you will take a deep dive into all facets of our business, learning from diverse teams across the company. At Teladoc there is no limit to what you can learn and what you can achieve. Success in this role will be supported by your ability to collaborate and build relationships with teammates in different roles across the business. Your curiosity and capacity to learn will help you understand the full scope and impact of a project. Your core competencies will include the ability to adapt, take initiative, influence others and drive projects to completion.
Your experience here will make you an asset in any industry. Take advantage of this exciting opportunity for career advancement at a company that Fortune named one of the top three Best Places to Work in Healthcare!
Responsibilities
- Communicate and collaborate with cross-functional Teladoc teams to execute on projects that facilitate innovation, productivity, delivery and scale
- Manage key project risks and issues, including appropriate escalation to leadership as needed
- Ensure consistency, efficiency, quality, and integrity in all Teladoc projects and output
- Work collaboratively with the appropriate business and/or IT leads to track implementation (including UAT, Deployment, sign-off of documentation, etc.) of requirements
- Develop and own project plans, timelines, risk assessments, communications and cost-benefit analyses for new projects
- Identify and track project metrics to determine levels of project effectiveness
Candidate Profile
- Strong analytical skills with over 3-6 years of project management experience
- Previous success in leading projects in complex business process environments
- PMP or other project management certification is an asset
- Proven ability to multitask effectively and see projects through from inception to completion
- Experience in Canadian Healthcare implementations would be a strong plus
- Experience working collaboratively with both business users and technical teams
- Expertise in relevant business software (Excel, PPT, Word, Visio) is required
- Experience in Telehealth would be a bonus, but open to any industry
Why Join Teladoc Health?
A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy (including breastfeeding – we have a mother’s room in both our offices). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.