Xfers
Sales Associate/ Manager, StraitsX
About Xfers
Founded in 2015, Singapore-based fintech Xfers aims to accelerate financial access within Southeast Asia by enabling businesses to accept payments and send money seamlessly. Xfers boasts a range of last-mile financial rails including Xfers Send, Xfers Accept, Xfers Wallet, and StraitsX stablecoin. In Singapore, Xfers is a Major Payment Institution licensed by the Monetary Authority of Singapore for e-money issuance. In Indonesia, Xfers connects online businesses to a range of payment methods which include bank transfer, e-wallet and offline channels such as agent banking networks and convenience stores. Currently, Xfers is part of Fazz Financial Group, which is backed by strategic investors including Tiger Global, B Capital, Y Combinator & others.
For more information, visit: https://www.xfers.com/.
About the team - Digital Assets
The StraitsX team is building the payments infrastructure for Digital Assets in Southeast Asia. We aim to connect millions of individuals and businesses in the region to the Digital Assets market through our suite of products, including Xfers Wallet and Xfers Direct. In 2020, we released our first stablecoin, XSGD, the largest stablecoin in Asia by supply.
For more information, visit:https://www.xfers.com/sg/straitsx
About the role
As Sales Associate/ Manager for our digital assets business unit, you will be the first point of contact between Xfers and clients. The range of responsibilities includes identifying prospective clients while supporting existing clients with information and providing good services. To be successful in this role, you would need to have a good understanding of the cryptocurrency market/ payments ecosystem, our products as well as take the lead on driving product adoption, client acquisition, and retention.
This role will report to the Head of StraitsX.
Responsibilities
- Drive client acquisition, onboard merchant and corporate accounts across our digital assets products - Xfers Wallet, Xfers Direct, XSGD
- Develop and nurture relationships with stakeholders at new and existing clients, collaborate across teams from client organization if required
- Responding to clients’ questions, expedite the resolution of problems and complaints to maximize satisfaction for client retention
- Generate data-driven sales reports and results
- Support key stakeholders such as Compliance, Product, Product operations, the management to optimize sales operations
The ideal candidate will have
- You have a proven track record of 2 - 3 years of experience in a sales/ sales- led role (account management, inside sales, relationship management) within a rapidly growing organization, preferably in the fintech/ payments industry or pitching regulated products/services
- Excellent interpersonal skills, including the ability to quickly build rapport with internal and external senior stakeholders
- You have an analytical ability to manage complex prices, cost considerations
- You are forward-thinking and approach challenges with a solution-orientated approach
- Some experience with managing projects across various teams
- Team player and you are comfortable and determined in dealing with challenging situations (i.e. objection handling, overcoming gatekeepers, etc.)
- Solid organization, multi‐tasking, and prioritization skills, including acute attention to detail as well as effective time management
- Tech-savvy with good knowledge of using G-suite (Gmail, Google Drive, Google docs, sheets, etc.)
Nice to have
- You have exposure and a broad understanding of the Digital Assets and FinTech sectors.
- Proficiency in Mandarin or Bahasa is a plus.
We love reviewing all the applications we receive, but unfortunately, we may not be able to get back to everyone individually. If we’d like to move forward with your application, we’ll definitely be in touch!
Xfers is an equal opportunity employer. Individuals seeking employment at Xfers will be considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, or any other characteristic protected by applicable laws.
By submitting your application, you agree that Xfers may collect your personal data for recruiting, regional organization planning, and related purposes.