Sales Enablement Manager
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As the Sales Enablement Specialist, Customer Growth, you’ll work closely with our Customer Growth Sales Team which is responsible for helping our customers make the most of their partnership with Toast. You’ll be this team’s dedicated enablement resource and onboard their new team members while continuing to provide them with ongoing training.
About this roll* (Responsibilities)
- Create and facilitate training content to onboard new members to the Customer Growth Sales Team
- Develop classroom style training (both live and on-demand) and certifications leveraging our Learning Management System, Workramp
- Partner with cross-functional stakeholders to develop and deliver training content that spans multiple lines of business
- Provide Account Executives (both ramping and tenured) with the relevant feedback/coaching that will help to improve their individual performance
- Support senior sales leadership in driving key metrics to achieve overall sales goals and OKRs
- Execute training events and occasional onsite meetings
- Reinforce tools that will enhance Account Executive performance
- Maintain training and enablement materials
Do you have the right ingredients*? (Requirements)
- 2+ years experience in sales, sales management, or sales enablement
- Proven track record of coaching/mentorship
- Clear & effective communication skills; ability to present & command an audience
- Content creation experience (preferably of training materials)
- Ability to be flexible and pivot quickly when needed
- Systems/Tools Proficiency:
- Google Sheets (or similar)
- CRM Systems (e.g. Salesforce)
- Conversational Intelligence tools
- Google sites
- Email engagement platforms
- Limited travel (roughly 3x/year)
Our Spread* of Total Rewards:
- Flexible paid time off
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
*We love a great bread/food pun
#LI-REMOTE
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
Toast builds an all-in-one platform specifically designed for restaurants, integrating tableside and online ordering with labor management tools. Our technology empowers food service businesses to thrive in the digital age, enhancing operations, increasing sales, and improving employee satisfaction. With insights from the restaurant industry, we deliver an intuitive solution that allows owners to focus on what they love most: their business.
- Founded
- Founded 2012
- Employees
- 500+ employees
- Industry
- Hotels, Restaurants & Leisure