Sales Manager, Commercial
TLDR
Lead a high-velocity SMB/PLG sales team, coaching in real time to build repeatable processes, drive forecast accuracy, and convert product usage into paid customers at scale.
Sales Manager, Commercial
About Scribe
Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done — 94% of the Fortune 500 use it, and 45% are paying customers. We hit $100M ARR in May 2026 and have grown to over 6 million daily active users across 600,000 businesses. We're Series C and valued at $1.3 billion. We're builders who hold a high bar, move fast, and care deeply about each other and our customers.
📌 About the Role
Scribe's Commercial business is one of the fastest-growing parts of the company, fueled by massive inbound demand from a product that sells itself — and a sales team that converts that signal into revenue. As Sales Manager, Commercial, you'll lead a team of Account Executives closing high-velocity deals with small and mid-sized businesses, turning product-led interest into paid customers at scale. This is a role for someone who coaches in real time, builds repeatable systems, and gets energized by a high-volume environment where speed and consistency are the job.
🛠️ What You'll Do
Own pipeline conversion and deal velocity across the SMB funnel, holding the team to clear activity and outcome metrics in a fast-moving, high-volume environment
Coach Account Executives in real time — on calls, in deals, and in the field — to sharpen discovery, tighten demo efficiency, and close with consistency
Build and refine playbooks for PLG-assisted selling, turning organic product usage into a repeatable motion that scales across the team
Drive forecast accuracy and pipeline hygiene across a high-activity book, ensuring leadership has a reliable view of what's closing and what needs attention
Develop early-career sellers into strong performers with clear promotion paths, creating a pipeline of talent from within the team
Partner with Marketing, Growth, RevOps, and Enablement to improve lead quality, routing, and funnel conversion — flagging what's broken and building what's missing
🔍 What We're Looking For
Has led a Commercial or similar SMB/CML sales team of at least 7 Account Executives, including hiring and performance management, in a high-growth environment
Managed reps closing $10K–$50K ARR deals on 30–60 day cycles and knows what good looks like at that pace and deal size
Has operated in a high-volume, inbound-led or PLG sales environment and built or refined the motions that make it work
Fluent in pipeline management, conversion metrics, and activity-based forecasting — can read a funnel and know exactly where to intervene
Coaches for efficiency and repeatability, not just outcome — knows how to get a whole team to a high standard, not just the top performers
📍 Location
Hybrid. Based in San Francisco. We work from the office 3 days per week.
💰 Compensation
Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope.
🎁 Benefits
Health, dental, and vision insurance for you and your dependents
Flexible paid time off and company holidays
401(k)
Paid parental leave
Daily catered lunch (SF office)
Commuter benefits
Home office stipend
At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.
Scribe TA 2026
Benefits
Equity Compensation
All full-time employees receive equity in Scribe.
Free Meals & Snacks
Daily catered lunch (SF office)
Health Insurance
Health, dental, and vision insurance for you and your dependents
Home Office Stipend
Commuter benefits
Paid Parental Leave
Paid Time Off
Flexible paid time off and company holidays
Scribe is a cloud-enabled platform that empowers healthcare providers by optimizing productivity and revenue through efficient management of health records and claims. Our Workflow AI technology enhances how businesses document and scale their operations, already serving over 5 million users across 600,000 companies.
- Founded
- Founded 1999
- Employees
- 11-50 employees
- Industry
- Internet Software & Services