Sales Operations Manager
How you’ll make an impact:
- As a critical member of our Sales Operations Team, you will make sure the sales team is running as efficiently and productively as possible.
- You will be the owner of Salesforce.com and the day-to-day administration of the system and all improvements in processes that touch Salesforce.com.
- You will be the data subject matter expert, own the data strategy, and regularly support sales leaders to make data-driven recommendations for improving the sales process.
- Provide regular pipeline and opportunity inspection and assist in collecting regular forecasts to be rolled up and presented to the executive, finance, and implementation teams for resource planning.
- Organize and drive all sales reporting (Board, ELT)
- Partner with the marketing operations team to support the lead qualification process, report on campaign efforts, and assist in their list creation for outbound campaigns.
- Recognizing, developing, and implementing process improvements within the sales organization, as well as the hand-off processes between SDR to Account Executive to Implementation.
- Provide onboarding, training, and support to new sales team members.
- Provide reporting and dashboard support to internal departmental customers.
Who We Are:
ContinuumCloud offers a spectrum of cloud-based software solutions intentionally designed to meet the unique needs of the behavioral health and human services industry. These solutions include an EHR platform, powered by Welligent, an HR & Payroll system, powered by DATIS HR Cloud, as well as a Patient Engagement Platform, powered by CaredFor. Through these offerings, ContinuumCloud empowers organizations to provide high-quality care and deliver on their mission.
Requirements
- A passion for the health and human services space
- 5+ years’ progressive experience in a Sales Operations role
- Proficiency in Salesforce, you should have experience with designing and developing custom objects, layouts, reports in salesforce.com
- Proficiency in Excel, you should be comfortable manipulating large datasets with pivot tables and VLOOKUP’s
- Bachelor’s Degree required
Benefits
We care about the health and well-being of our team. We provide a comprehensive benefits package including:
- Multiple medical insurance options including a 100% employer-paid plan
- 401k plan with company match
- Company-funded Life, AD&D, and Disability Insurances
- Company-sponsored training and certification programs
- Open PTO program
- Company holidays include New Year’s Day, Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, the Friday after Thanksgiving, Christmas Day, and 2 Floating Holidays
- Parental Leave
- Perks in our offices include paid parking, an on-site gym, catered lunches, and healthy snacks
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ContinuumCloud is a spectrum of cloud-based software solution offerings designed to meet the unique needs of the health and human services industry. Currently, ContinuumCloud addresses this industry by combining the leading solutions in the space —Welligent, an EHR platform, and DATIS HR Cloud, an HR & payroll system—to create a comprehensive product suite. Through these offerings, ContinuumCloud empowers critical community organizations with the modern tools they need to increase operational efficiency and deliver on their mission. Health and human services organizations play a vital role in our communities, and demand for services only continues to increase. Our goal is to provide historically underserved industries with unparalleled expertise and tailored technology that supports them and enables those organizations to better achieve their mission.