Sales Operations Manager

We are growing 500%+ in 2022 and need your help. Come join us on this incredible journey as one of our foundational members on the GTM team!

Your Role

In about 1 year, Zip has gone from a sales org of under 15 people to soon >100, all in service of a similarly fast revenue trajectory. This role is for you if you know that scaling out go-to-market and customer facing teams isn’t just about hiring people – it’s about building leakproof processes and making data backed decisions to help our teams become ever better at their jobs.

On our ops team, you’ll join at the ground level with a small group of fun and motivated teammates – the core team that will build the infrastructure that helps us scale to hundreds of millions in ARR in the coming years.

You Will

• Partner with our entire sales leadership and broader leadership team to ensure we always deliver our revenue goals
• Become a de-facto trusted advisor to our a few of our go-to-market teams (i.e. AEs, Customer Success), bringing individual’s best practices to the entire team
• Be the expert on Zip’s fundamental go-to-market KPIs, helping us become a function known for making data-driven informed decisions
• Help us plan and implement our go-to-market strategy, from revenue trajectory, to regional and vertical focus, to headcount allocation
• Build key processes that will be used today by 100+ sales & success teammates, and sooner than you know it, 300+ people

Qualifications

We don’t have strict requirements, so if you believe you qualify and can do the job, we encourage you to apply. However, the qualifications below should give you a flavor of the role, and could be an advantage in our interview process.

• Excellent communicator who can distill the complex into seemingly simple
• Strong analytical skills – including Excel/GSheets wizardry, and SQL fluency (or willingness to learn)
• Strategic – which we define as being able to zoom out on the big picture or focus in on the details at the right moments
• 2+ years working in a strategic sales operations role, where you were working closely with sales teams and sales leadership, and you have experience in the core sales ops job – including analytics/reporting, forecasting, incentive design, territory planning, driving process change, etc.
• Experience working at a B2B SaaS company that has a value-driven, top down go-to-market approach
• Startup experience – knowing that urgency, doing the “dirty work”, and a little bit of chaos are core parts of the startup ethos
• Experience with common sales tools. Our stack is Salesforce, Gong, Outreach, Clari, LinkedIn Sales Navigator, and other category leading software

Nice to Haves

• Former management consulting and investment banking

The salary range for this role is $140,000 - $160,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity
• 🦷 Full health, vision & dental coverage
• 🚠 Team building events & happy hours
• 🌴 Flexible PTO
• 💻 Apple equipment plus home office budget
• 💸 401k plan

We're looking to hire Zippers and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!