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Restaurant365
Restaurant365

Salesforce Administrator

Mexico City, Mexico
Full-Time

TLDR

The Salesforce Administrator configures and supports Restaurant365’s Salesforce platform, enhancing user productivity and data quality across multiple departments.

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! Restaurant365 is looking for a DevOps Engineer to join the Enterprise Technology  team and support the growing platform that hosts internally built ClaudeAI applications. Working alongside the Senior DevOps Engineer, you will help build andmaintain Azure infrastructure, CI/CD pipelines, and security controls that enable businessusers to deploy and share AI-powered tools.    This role focuses on enterprise-facing applications and internal stakeholder enablement and does not support customer-facing product infrastructure. This is an excellent opportunity to deepen yourcloud and DevOps expertise while working on a high-visibility initiative at the intersection ofenterprise infrastructure and applied AI.  How you'll add value:

  • Handle incoming support requests: manage tickets, root-cause analysis, communication, and quick wins; escalate appropriately and document solutions. 

  • Support Salesforce CPQ: assist with product/catalog updates, price rules, discounting logic, quote templates, approvals, troubleshooting, partnering with senior admins/engineers for complex changes. 

  • Administer core platform setup and governance: org health checks, release readiness, Sandbox management, and completion of day-to-day tasks to keep the org and its users operational 

  • Own user and access management: user provisioning/deprovisioning, roles, profiles, permission sets, public groups, OWD, and sharing rules; maintain a least-privilege model. 

  • Implement and maintain declarative configuration: fields, objects, page layouts, record types, Lightning apps, dynamic visibility, flows, validation rules, assignment rules, approval processes. 

  • Drive data quality: deduplication, data imports/updates (Data Loader/Import Wizard), validation and governance, backup/restore coordination, and health dashboards. 

  • Ensure security and compliance: apply platform security best practices, monitor session/login policies, and partner with IT/Sec on policies. 

  • Participate in Agile delivery: refinement, planning, standups, reviews; provide clear estimates, surface risks, and meet acceptance criteria. 

  • Maintain documentation and training: update admin runbooks, change logs, and “how-to” guides; deliver concise user enablement and release notes to drive adoption. 

  • Partner cross-functionally: gather feedback and customer insights, align individual work to team priorities, and coordinate with developers and data/integration teams. 

What you'll need to be successful in this role:

  • 2–5 years of Salesforce administration experience with strong hands-on configuration across Sales Cloud (Service/Experience Cloud exposure a plus); bachelor’s degree. 

  • Strong written and verbal communication skills in English and Spanish, including the ability to engage in clear, effective written communication with customers and collaborate thoughtfully with internal stakeholders. 

  • Solid platform skills: user/access management, sharing/security model, Flow automation, validation rules, approval processes 

  • CPQ familiarity: experience supporting Salesforce CPQ or similar (e.g., product/rule maintenance, quote template tweaks, approvals), with desire to deepen expertise. 

  • Data stewardship: imports/exports, deduplication, data quality KPIs, and basic data governance practices. 

  • DevOps hygiene: Sandbox usage, change control, and release readiness; Git/Copado exposure is a plus. 

  • Certifications: Salesforce Administrator strongly preferred; Advanced Administrator and/or CPQ Specialist a plus. 

Benefits
We also offer a comprehensive benefits package designed to support your health, well-being, and work-life balance.
Benefit options include:
  • Major Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Meal Vouchers
  • Saving Fund
  • 30 days of Christmas bonus.
  • Mental Health Support Resources
  • And more!
    • DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
    Restaurant365
    Restaurant365

    Restaurant365 is a SaaS company that provides a centralized cloud-based platform specifically designed for accounting and back-office operations in the restaurant industry. By streamlining processes and improving efficiencies, we empower restaurant owners and operators to focus on what they do best — serving great food and creating memorable experiences.

    Founded
    Founded 2011
    Employees
    201-500 employees
    Industry
    Internet Software & Services
    View company profile
    Salesforce Administrator
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