Salesforce BA

• 7+ years of business systems analysis experience, business systems design experience, or a combination of both

• Experience with Salesforce is required

• Hands on experience in data modelling tools (i.e. Visio, Enterprise Architect, SQL DB tools, etc)

• Strong desire to learn; Flexibility and adaptability in a fast paced environment.

• Strong attention to detail, self-motivated, ability to work directly with the business users on different levels

Responsibilities

• Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems.

• Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements.

• Partner with technology and front-end development to ensure vision and requirements are met, while adjusting to challenges as they arise.

• Monitor key performance indicators and support strategies to achieve the goals of the program.

• Work with project teams through integration discovery and scoping phases of their implementation projects

• Help drive delivery transformation and acceleration through Agile development and continuous improvement practices.

• Lead process discovery, user story creation and backlog grooming sessions with cross functional stakeholder groups

• Partner with User Acceptance Testing team to ensure appropriate business scenarios are identified and scripted; and defects are identified and prioritized.

Desired Qualifications

• Experience with enterprise applications (specifically Salesforce being one of the applications)

• Ability to navigate complex business relationships

• Ability to manage multiple project and process implementations

• Ability to operate effectively in a geographically dispersed organization

• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

• Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members

• Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders

• Ability to negotiate, influence, and collaborate to build successful relationships

Desired Qualifications

• Functional knowledge of Sales and Support business processes

• Strong analytical skills -- SQL skills when analysis requires data research.

• Thorough understanding of SDLC and project lifecycle methodology

• Experience in Financial industry (Wholesale banking - Commercial and Corporate banking)

• Experience with Agile software development methodologies.

All your information will be kept confidential according to EEO guidelines.