Jobgether
Salesforce Business Analyst/Admin
TLDR
Bridge business needs with Salesforce CRM solutions in an Agile setting, shaping global CRM enhancements and translating requirements into scalable Salesforce configurations.
Accountabilities:
- Collaborate with CRM teams and product owners to gather, refine, and document business requirements in the form of user stories
- Analyze business requests to identify needs, dependencies, and potential impacts across systems and processes
- Participate in planning, scoping, and prioritization sessions for Salesforce enhancements and change requests
- Translate business requirements into scalable Salesforce solutions using out-of-the-box configuration whenever possible
- Support continuous improvement of CRM processes, identifying opportunities for optimization and automation
- Work closely with developers, infrastructure teams, and support groups to resolve application issues within SLA standards
- Assist in testing Salesforce enhancements, new releases, and system integrations
- Support business process documentation and training for sales and customer service workflows
- Ensure alignment of solutions with Agile delivery practices and sprint-based development cycles
- Act as a facilitator between business and technical teams to ensure successful delivery of CRM initiatives
- Bachelor’s degree in Information Systems, Business, Computer Science, or related field
- 5–7 years of experience in Salesforce Administration and/or Salesforce Business Analysis roles
- 1–2 years of experience working in Agile/Scrum environments delivering iterative solutions
- Strong hands-on Salesforce administration skills including flows, validation rules, approval processes, and field configuration
- Solid understanding of sales and customer service business processes (SFA, CRM, Customer Service)
- Strong ability to translate business needs into technical requirements and structured documentation
- Excellent communication skills, both written and verbal, with the ability to simplify complex concepts
- Strong analytical thinking and business process improvement capabilities
- Ability to manage multiple priorities in a fast-paced and dynamic environment
- Experience with Agile tools such as Jira or similar platforms is a plus
- Salesforce Administrator or Developer certification is highly desirable
- Exposure to CPQ/Revenue Cloud, deployment tools like Copado, or data modeling is a plus
- Fully remote work opportunity available across Brazil
- Long-term contract with stable engagement
- Competitive compensation aligned with experience and market standards
- Opportunity to work in a global CRM environment supporting large-scale Salesforce implementations
- Exposure to Agile delivery practices and enterprise-level digital transformation initiatives
- Collaborative international team environment
- Continuous learning and professional development opportunities.
Requirements:
Benefits:
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Benefits
Equity Compensation
Competitive compensation aligned with experience and market standards
Learning Budget
Continuous learning and professional development opportunities.
International team environment
Collaborative international team environment
Paid Time Off
Long-term contract with stable engagement
Remote-Friendly
Fully remote work opportunity available across Brazil
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services
Salesforce Business Analyst