Salesforce Operations Analyst
TLDR
Own and optimize Salesforce and HubSpot workflows and data across sales, marketing, and customer success to accelerate pipeline and revenue through data-driven automation.
- Own the configuration, maintenance, and continuous improvement of Salesforce, including dashboards, workflows, user management, and reporting structures.
- Administer HubSpot as a core marketing automation platform, ensuring system integrity, performance, and alignment with Salesforce.
- Manage and optimize the bi-directional integration between Salesforce and HubSpot to ensure accurate, reliable, and timely data synchronization.
- Support integrations between CRM systems, ERP platforms, and other third-party tools to enable a unified revenue operations ecosystem.
- Own the end-to-end lead management process, from lead capture through qualification, scoring, and handoff to Sales teams.
- Design, maintain, and optimize lead scoring models, lifecycle stages, and MQL qualification frameworks in collaboration with Sales and Marketing.
- Monitor funnel performance and provide insights on lead conversion, pipeline velocity, and revenue metrics through dashboards and reporting tools.
- Develop and maintain scalable reporting frameworks, leveraging AI-powered analytics tools to support data-driven decision-making.
- Conduct regular data audits to ensure accuracy, consistency, and integrity across systems.
- Document system configurations, process changes, and operational workflows to ensure transparency and scalability.
- Provide technical support, troubleshooting, and training to ensure effective adoption of CRM and marketing automation tools.
- Collaborate with cross-functional teams to automate workflows, improve data quality, and optimize commercial operations processes.
- Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
- Minimum of 3 years of experience in Salesforce administration, CRM operations, or revenue operations roles.
- Salesforce Administrator certification is required; additional certifications such as Advanced Administrator or Platform App Builder are a plus.
- Hands-on experience with HubSpot, including lead scoring, lifecycle management, and Salesforce–HubSpot integration.
- Strong understanding of CRM and ERP systems and how they integrate within a revenue operations ecosystem.
- Proven ability to design, implement, and optimize business processes and drive user adoption across teams.
- Experience working with AI-powered analytics, automation, or reporting tools is highly desirable.
- Strong analytical mindset with the ability to interpret data, identify trends, and provide actionable insights.
- Excellent problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
- Strong communication and stakeholder management skills across technical and non-technical teams.
- Proactive, detail-oriented, and comfortable working independently in a remote-first environment.
- Fully remote position with flexible working hours.
- Competitive salary aligned with experience.
- Full-time, indefinite-term employment contract.
- Direct mentorship and opportunities to grow into advanced RevOps or platform expertise roles.
- Continuous learning support, including English classes and professional development resources.
- Financial support for certifications and upskilling opportunities.
- Collaborative, transparent, and globally distributed team environment.
- Strong ownership culture where ideas and initiatives are valued.
- Exposure to complex, global revenue operations systems across multiple regions.
Requirements
Benefits
Benefits
Equity Compensation
Competitive salary aligned with experience.
Learning Budget
Financial support for certifications and upskilling opportunities.
Paid Time Off
Full-time, indefinite-term employment contract.
Remote-Friendly
Fully remote position with flexible working hours.
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services