Salesforce Platform Lead

About Tractable

The world's first computer vision unicorn ($1 Billion valued company) for financial services. Our mission is to use the latest breakthroughs in AI to solve real world problems and improve people's lives across the world.

We’re Tractable, a leading AI and Machine learning startup based in London, UK with offices in New York, US and Tokyo, Japan. Our AI assesses damage and estimates repair costs in real time. This means claims can be settled quicker and livelihoods restored. We’re applying our AI today to tangible problems that affect many thousands of people across the world, and making a real difference. Our technology is patented and trained on one of the largest datasets in the industry. On top of that, we’ve got a best in class working culture focused around autonomy, ownership, flexible working and more! 

In fact, we are a Certified 'Great Place to Work 2021' and rated 5/5 on Glassdoor due to our enjoyable and vibrant working culture and laser sharp focus on employee well-being."

Working closely with our CRO and reporting to the Head of Revenue Strategy & Ops, you will:

• Own and lead Tractable’s SFDC instance
• Lead and be ultimately responsible in resolving user-identified functional and technical issues on the Salesforce platform
• Be able to gather requirements from multiple stakeholders and deliver end-to-end projects from discovery to go live, including regular hands-on configuration and build
• Create and maintain reports in SFDC and extract insight to advice business revenue
• Manage third party integrations (Slack, Gmail, Docusign, Xactly, Dosusign, etc.)
• Assist in training of new users, and grow the Salesforce.com skill set across the org
• Be the subject matter expert, recommending enhancements, best practices and new processes to optimize use adoption of the platform
• Take direction and adapt to a changing environment with agility
• Team-first mentality

What do you need to succeed:

• A strategic thinker who gets the big picture and is able to work in a consultative way
• Salesforce certified admin or app builder
• Extensive years of administrative experience with Salesforce
• Good knowledge/experience with Salesforce CPQ
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, validation rules, page layouts, etc.
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests and manage laterally and upwards
• A transparent and efficient communicator with a growth mindset
• Experience working within a high-growth, technology company is a plus

 Company benefits

• Competitive salary package & twice a year performance reviews
• Equity ownership in the business
• Competitive maternity + paternity leave
• Free & unlimited Coursera subscription
• Daily snacks & soft drinks
• 25 days paid annual leave + bank holidays
• Most importantly, an awesome team to work with who believe in innovation and are committed to being excellent at what they do
• Opportunity to change the world with Artificial Intelligence!

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