Senior Account Manager, Commercial +
TLDR
Own expansion and retention for large APJ customers as the post-sales lead, aligning solutions with client needs to drive growth and renewals.
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
We’re looking for a motivated Senior Account Manager to take ownership of the expansion and retention of some of Vanta’s largest APJ customers by developing and maintaining strong relationships with our customers.
You will serve as the primary point of contact for all post-sales commercial conversations, including mid-cycle upsells, cross-sells, and renewals. As a trusted advisor to the customer, you will deeply understand their business needs and align Vanta’s solutions with their objectives to help mature our customers’ compliance and security program.
The goal of this team is to achieve overall net revenue expansion of the Vanta customer base, as measured by Expansion Revenue and Net Revenue Retention. They will ensure customer’s security and compliance goals are aligned to their company growth needs and with Vanta’s solutions.
What you’ll do as a Senior Account Manager, Commercial + at Vanta:
Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner.
Develop a deep understanding of Vanta’s current product offerings and take initiative to learn Vanta’s product roadmap to speak confidently when addressing customers.
Maintain strong partnerships and alignment with CSMs to understand customer health, ensure close strategic collaboration and execute harmonious communication to accounts.
Collaborate on account plans that identify new opportunities for expansion with current customers to increase their usage of Vanta’s platform via new frameworks, security tools, etc.
Manage the entire sales cycle of any expansion or renewal opportunity from first meeting to close, negotiating where necessary and pulling in additional internal resources where appropriate (solutions engineers, subject matter experts, etc).
Accurately forecast monthly expansion and churn, and maintain a clean SFDC instance with meticulous pipeline hygiene.
Keep a relentless focus on the customer needs and provide a consultative approach in architecting a solution.
How to be successful in this role:
Have 7+ years in Account Management, full cycle sales, or related roles.
Strong ability to prospect and drive expansion pipeline from a set book of current customers.
Exceptional communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging
Be highly motivated with a sense of urgency and willingness to adjust
Able to effectively collaborate with a wide range of departments including CS, Marketing, Enablement, and Support
Previous experience in security and compliance is not required, but highly desirable!
Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.
What you can expect as a Vanta’n:
Industry-competitive salary and equity
Healthcare stipend towards health insurance for you and your dependents
16 weeks paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and cellphone stipend
Commuter benefits for team members who attend the office
20 days of Annual Leave per year
9 company-paid holidays
Virtual team building activities, lunch and learns, and other company-wide events!
Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney
#LI-hybrid
At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.
About Vanta
We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.
Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Benefits
Health Insurance
Healthcare stipend towards health insurance for you and your dependents
Home Office Stipend
Remote workspace, internet, and cellphone stipend
Office locations
Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney
Paid Parental Leave
16 weeks paid Parental Leave for all new parents
Paid Time Off
9 company-paid holidays
Wellness Stipend
Health & wellness stipend
Vanta is a trust management platform that automates compliance certification for standards like SOC 2, HIPAA, and GDPR, making it easier for organizations to maintain and demonstrate their security posture. Targeting businesses of all sizes, Vanta streamlines security and compliance processes in real-time, helping companies build trust in their operations effortlessly.
- Founded
- Founded 2016
- Employees
- 201-500 employees
- Industry
- Professional Services
- Total raised
- $200M raised