Senior AI Automation Engineer
TLDR
Lead end-to-end user research across multi-workstream digital government services to inform policy and service design, elevating research maturity across teams.
- Lead and define end-to-end user research strategy across multiple workstreams, ensuring alignment with program goals, policy intent, and product direction.
- Plan and execute mixed-method research (qualitative and quantitative), including interviews, usability testing, and contextual inquiry with diverse user groups and stakeholders.
- Recruit and engage participants in environments involving sensitive, regulated, or privacy-constrained data contexts.
- Translate research insights into actionable findings, hypotheses, and design recommendations that directly inform service improvements.
- Communicate research outcomes clearly through presentations, documentation, and storytelling tailored to technical, product, and policy audiences.
- Collaborate closely with product, design, engineering, and client stakeholders to influence decision-making and shape service direction.
- Mentor and guide other researchers, helping raise the overall research quality and maturity across teams.
- 8+ years of experience in user research, UX research, or service design roles, including leadership or staff-level responsibility.
- Proven ability to define research strategy across complex, multi-workstream digital products or services.
- Strong command of qualitative and quantitative research methods across the product lifecycle.
- Experience working with sensitive, regulated, or high-trust data environments is highly preferred.
- Ability to synthesize research into clear, actionable insights that influence product, policy, and design decisions.
- Experience working in cross-functional, agile, or client-facing environments with strong stakeholder management skills.
- Strong communication, facilitation, and storytelling skills with the ability to influence senior stakeholders.
- Passion for public interest work and improving digital government services.
- Experience mentoring researchers and contributing to research practice development at scale.
- Comprehensive medical, dental, and vision insurance coverage
- Short-term and long-term disability insurance and life insurance
- Flexible spending accounts (healthcare and dependent care) and HSA options
- 401(k) plan with generous employer matching (up to 10% with no vesting period)
- Flexible PTO policy (approximately 25 days) plus 11 paid federal holidays
- Paid parental leave (up to 12 weeks for eligible employees)
- Annual professional development allowance ($2,000) and tech stipend ($750)
- Performance-based rewards including bonuses, salary increases, and equity options
- Remote-friendly work environment with flexibility and autonomy
- Donation matching program and additional employee wellness and support resources.
Requirements
Benefits
Benefits
Bonuses, salary increases, and equity options
Performance-based rewards including bonuses, salary increases, and equity options
Health Insurance
Comprehensive medical, dental, and vision insurance coverage
Professional development and tech stipend
Annual professional development allowance ($2,000) and tech stipend ($750)
Donation matching and wellness resources
Donation matching program and additional employee wellness and support resources.
Paid Parental Leave
Paid parental leave (up to 12 weeks for eligible employees)
Paid Time Off
Flexible PTO policy (approximately 25 days) plus 11 paid federal holidays
Remote-Friendly
Remote-friendly work environment with flexibility and autonomy
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services