Senior Analyst, Project Support

The Senior  Analyst will work with a technology leader in the market research industry specializing in online and digital research methodologies. As part of the Global Coverage Team, you will provide operational support for online research projects across multiple regions and time zones, ensuring continuity of service outside regional business hours.
In this role, you will support project delivery by responding to client and internal requests, troubleshooting project-related issues, monitoring project health, and coordinating with regional teams to ensure timely resolution of urgent requests. You will help maintain a seamless client experience by providing prompt communication, supporting project continuity during regional handoffs, and escalating issues when appropriate.

Please note:- the opportunity will require you to work US CST shifts and weekends.
Two days off per week will be provided.

Qualifications

• BA/BS Degree
• Minimum 2 years of customer-facing experience with proven ability to manage multiple online market research complex projects under tight deadlines
• Proficient in Microsoft Excel and Google Suite
• Strong work ethic with self-motivated mindset and drive to achieve goals
• Ability to get on a call with the client and handle yourself professionally and competently
• Detail oriented, self-starter who is eager to learn new skills and concepts
• An innate sense of accountability, ability to provide proactive and thoughtful feedback
• Top quality and ability in written and oral communication in English, additional languages are highly beneficial
• High speed Internet connection to be able to communicate and conduct business worldwide

Preferred Qualifications

• Knowledge of the online market research ecosystem
• Knowledge of programmatic sampling
• Survey design experience in Qualtrics, Survey Monkey, etc.
• Market Research coursework or experience
• Microsoft Excel certification

Benefits

• Competitive salary, commensurate with experience
• Comprehensive training and opportunities for professional growth and promotion
• Worldwide exposure to the biggest companies in the market research industry
• Company-provided laptop and other facilities to enable work from home
• We learn from each other’s experiences
• Stop and listen; every opinion matters
• We embrace diversity, equity and inclusion.

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Our Values

Collaboration is our superpower

• We uncover rich perspectives across the world
• Success happens together
• We deliver across borders.

Innovation is in our blood

• We’re pioneers in our industry
• Our curiosity is insatiable
• We bring the best ideas to life.

We do what we say

• We’re accountable for our work and actions
• Excellence comes as standard
• We’re open, honest and kind, always.

We are caring

• We learn from each other’s experiences
• Stop and listen; every opinion matters
• We embrace diversity, equity and inclusion.

More About Cint

We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth.

In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries.

Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com)

Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.