Senior Analyst, Quality Assurance

As a key member of Western Union’s Quality Assurance team based in Buenos Aires (CABA), this role acts as a critical contributor in ensuring the delivery of high-quality, reliable software solutions. The position is responsible for designing and executing comprehensive testing strategies, supporting automation initiatives, and collaborating with cross-functional teams to maintain quality standards across applications, systems, and platforms within the Quality Assurance function. 
 

Role Responsibilities 

• Develop, maintain, and execute detailed test plans, test cases, and test scripts to ensure high-quality software delivery across multiple platforms 

• Participate in end-to-end testing activities, including functional, system, integration, network, and user acceptance testing (UAT) 

• Design, implement, and enhance automated testing frameworks to improve efficiency, scalability, and test coverage 

• Collaborate with development, product, and business teams to understand requirements, define test strategies, and ensure alignment on quality objectives 

• Identify, document, and track defects, working closely with stakeholders to ensure timely resolution and root cause analysis 

• Contribute to continuous improvement of QA processes, methodologies, and best practices to enhance overall product quality 

• Support release cycles by validating builds, performing regression testing, and ensuring readiness for production deployment 

• Analyze test results and provide clear reporting and insights on quality metrics, risks, and improvement opportunities 

Role Requirements 

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience) 

• 3+ years of experience in Quality Assurance or related IT roles, with a strong understanding of software testing methodologies 

• Proven experience in test planning, test case design, execution, and defect management across different testing types 

• Hands-on experience with test automation tools and frameworks, with the ability to design and maintain scalable solutions 

• Knowledge of application, system, integration, and user acceptance testing within complex technology environments 

• Strong analytical and problem-solving skills, with attention to detail and a focus on delivering high-quality outcomes 

• Experience working in Agile or fast-paced development environments, collaborating with cross-functional teams 

• Excellent communication skills, with the ability to clearly document findings and convey quality-related insights 

• Intermediate English proficiency, both verbal and written (desirable) 

 
Work Shift 

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week. 
 

BENEFITS AND OTHER DETAILS 
 

Benefits  

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.  

Specific benefits for Argentina include: 

• Marriage and/or birth gift 

• Gym membership discounts 

• Optional courses (agreements with online universities) 

• Gift vouchers for special occasions (Recognition points awarded) 

• 10 consecutive days of leave for non-birthing parents 

 
Other Details 

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.   

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation for applicants, including those with disabilities, during the recruitment process, following applicable laws.