Senior Bill Management Specialist
TLDR
Leads end-to-end reconciliation between warehouse operations and financial settlement, coordinating finance, procurement, and warehouse teams to resolve discrepancies and optimize settlement.
About SHEIN
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
Position Summary
We’re seeking a full-time Senior Bill Management Specialist for our Los Angeles-based corporate office.
Job Responsibilities
- End-to-end reconciliation between warehouse operations and financial settlement, ensuring invoice accuracy, timely payment processing, and clean outstanding balances. Act as the key liaison between finance, procurement, and warehouse teams to resolve discrepancies and continuously improve settlement efficiency.
- Verify warehouse receipts and procurement invoices in a timely manner based on supplier contracts; cross-check quantities, unit prices, and terms to ensure accuracy before payment submission.
- Submit and track payment requests in the settlement system; ensure all payments are processed within the agreed payment terms and comply with internal controls.
- Perform regular reconciliation between warehouse records, procurement orders, and supplier invoices; investigate root causes of discrepancies, provide timely feedback to supervisors, and implement corrective actions.
- Monitor and clear outstanding account balances on a regular basis; follow up on aged items and escalate unresolved issues to prevent financial risk.
- Identify bottlenecks and inefficiencies in the current reconciliation and settlement workflow; propose and implement process improvements to reduce cycle time and error rates.
- Work closely with procurement, warehouse, and finance teams to resolve settlement issues; maintain clear communication channels and ensure alignment on reconciliation standards.
Job Requirements
- Bachelor’s degree or above, majors in finance, economics, logistics, or related fields are preferred; or equivalent experience
- 3+ years of experience in settlement, reconciliation, or related functions. Experience in cross-border e-commerce is preferred.
- Proficiency in Excel financial functions is required. Experience with settlement systems is preferred.
Nice to have
- Fluent in Mandarin
Benefits and Perks
- Bonus eligible
- Healthcare (medical, dental, vision, prescription drugs)
- Health Savings Account with Employer Funding
- Flexible Spending Accounts (Healthcare and Dependent care)
- Company-Paid Basic Life/AD&D insurance
- Company-Paid Short-Term and Long-Term Disability
- Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
- Employee Assistance Program
- Business Travel Accident Insurance
- 401(k) Savings Plan with discretionary company match and access to a financial advisor
- Vacation, paid holidays, floating holiday and sick days
- Employee discounts
- Free weekly catered lunch
- Dog-friendly office (available at select locations)
- Free gym access (available at select locations)
- Free swag giveaways
- Annual Holiday Party
- Invitations to pop-ups and other company events
- Complimentary daily office snacks and beverages
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Benefits
Flexible Work Hours
Flexible Spending Accounts (Healthcare and Dependent care)
Health Insurance
Company-Paid Short-Term and Long-Term Disability
office snacks and beverages
Complimentary daily office snacks and beverages
Paid Time Off
Vacation, paid holidays, floating holiday and sick days
SHEIN is a global online fashion and lifestyle retailer that connects customers to a vast array of affordable SHEIN branded apparel and products through a network of international vendors. Our innovative on-demand manufacturing technology not only minimizes inventory waste but also ensures that fashion is accessible to everyone, reaching customers in over 150 countries.