Jobgether
Senior Cisco CUCM Engineer
TLDR
Senior engineer focusing on CUCM, virtualization, and digital workspace infrastructure to deliver high-availability unified communications and scalable solutions.
Accountabilities
- Manage, support, and optimize enterprise voice and unified communications environments, with a strong focus on Cisco Unified Communications Manager (CUCM) and related infrastructure.
- Provide advanced troubleshooting and resolution for complex, multi-system infrastructure issues across voice, virtualization, and end-user computing platforms.
- Administer and support VMware environments, including vCenter and vSphere, managing ESXi hosts, vMotion, HA/DRS configurations, and virtual machine lifecycle operations.
- Support Citrix Virtual Apps and Desktops (CVAD) or Citrix DaaS environments, including Delivery Controllers, StoreFront, ADC/NetScaler, machine catalogs, and VDA troubleshooting.
- Participate in the design and implementation of infrastructure solutions, ensuring scalability, reliability, and alignment with enterprise requirements.
- Collaborate with cross-functional and international teams to support IT operations, incident resolution, and infrastructure improvement initiatives.
- Contribute to documentation, standardization, and best practices for infrastructure management and service delivery.
- 8+ years of IT infrastructure engineering experience in enterprise environments.
- Strong hands-on expertise with Cisco CUCM and enterprise unified communications systems.
- Advanced experience with VMware vCenter and vSphere, including ESXi administration, clustering, HA/DRS, and distributed virtual switches.
- Strong experience with Citrix Virtual Apps and Desktops (CVAD) or Citrix DaaS, including troubleshooting and architecture knowledge.
- Proven ability to diagnose and resolve complex infrastructure issues across multi-platform environments.
- Experience designing and implementing enterprise-grade infrastructure solutions.
- Strong communication skills in English (mandatory), with the ability to work effectively in international, client-facing environments.
- Experience in MSP or ITIL-based service environments is an advantage, along with exposure to enterprise storage, Active Directory, Okta, firewalls, and backup/DR solutions.
- Fully remote role based in Brazil
- Opportunity to work with international enterprise clients in the US
- Exposure to complex, large-scale infrastructure environments
- Career development in advanced Cisco, VMware, and Citrix technologies
- Collaboration with global technical teams in a high-impact engineering role
- Dynamic, fast-paced environment focused on problem-solving and innovation
- Opportunity to work across modern enterprise infrastructure and virtualization stacks
Requirements
Benefits
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Benefits
Learning Budget
Career development in advanced Cisco, VMware, and Citrix technologies
Enterprise infrastructure and virtualization
Opportunity to work across modern enterprise infrastructure and virtualization stacks
Remote-Friendly
Fully remote role based in Brazil
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services