Senior Contingent Workforce Program Manager

About the Role

The Sr. Contingent Workforce Program Manager will be a part of the People Operations team and will develop and streamline our internal contingent workforce program with a focus on compliance, customer service, and vendor management. The Sr. Contingent Workforce Program Manager will have a thorough understanding of end-to-end Payroll/EOR, SOW, Staffing, IC, and MSP processes in the U.S., Canada and APAC. Our ideal candidate will partner closely with cross-functional leaders to creatively problem solve while still controlling for risk and compliance. This role will  be hands on, proactively driving operational excellence in a complex, dynamic environment. 

You’re excited about this opportunity because you will…

• Partner with Finance, IT, and Hiring Managers to anticipate contingent workforce needs across the organization.
• Facilitate the full contingent workforce lifecycle from onboarding to offboarding
• Be a key thought partner to hiring managers when evaluating contingent workforce staffing strategies and processes to ensure our practices align with policy
• As a subject matter expert on contingent workforce management, provide training and guidance to hiring managers on management of contingent workforce that aligns with company values and ensures compliance with state and federal law.
• Maintain current process documentation and training guides for contingent workforce management.
• Partner closely with IT and IS teams to ensure compliance, IP protections and risk mitigation for contingent workforce.
• Act as key partner for staffing agencies to ensure hiring needs meet DoorDash standards 

We’re excited about you because…

• You have 5+ years of experience building and managing contingent workforce programs
• You have a deep understanding of global contingent workforce employment and have the ability to design programs that are compliant with local legislation

• You have a deep knowledge of contingent workforce classifications and can teach cross functional partners on the importance of proper classification
• You have strong understanding of Independent Contractor compliance requirements
• You have prior experience with Vendor Management Systems (VMS) and understanding of contingent workforce reporting
• You have demonstrated ability to work both independently and cross functionally to achieve business objectives

Why You’ll Love Working at DoorDash

• We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
• We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
• We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
• We offer great compensation packages and comprehensive health benefits.

About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com. 

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.