Senior Engineer - Trust and Safety
TLDR
Develop scalable moderation and safety systems for VRChat’s MERN stack, shaping trust and belonging while collaborating across product, design, and operations.
Work within a full-stack team to develop, implement, and maintain new features for the VRChat platform and operational team.
Focus on enhancing safety systems, building the UI/UX and backend systems for support, moderation, and safety operations, with consideration for cost and user privacy.
Collaborate closely with product managers, designers, and other engineers across the stack to translate product and design vision into functional code through informed tradeoffs and accurate estimates.
Contribute to all stages of the feature lifecycle, from initial concept and prototyping to deployment and post-launch iteration and maintenance.
Ensure the usability, stability, reliability, and performance of critical moderation and safety services, participating in on-call rotations as needed.
Participate in code reviews to maintain a high bar for code quality, architectural integrity, performance, and reliability while spreading knowledge across the team.
Contribute to a culture embracing collaborative, iterative, outcome-focused, product-discovery-driven delivery.
Professional experience developing, building and maintaining web applications, preferably in social or gaming contexts.
Proficiency in the MERN stack (MongoDB, Express, React, Node.js) and related technologies like Redis.
Experience building scalable, RESTful APIs.
Experience building usable, responsive web front ends using React and CSS, or other similar technologies.
Experience with database design and optimization, state management, and third-party integrations.
Familiarity with version control systems and CI/CD pipelines.
Experience with operational excellence: observability, on-call, incident response, and reliability practices for production systems.
Comfort designing systems with adversarial users in mind: anticipating abuse vectors, false-positive costs, and graceful degradation.
Experience handling sensitive user data with appropriate privacy and access controls.
Comfort collaborating with non-engineering partners (operations, legal, policy) on product trade-offs.
An agile, collaborative, product mindset and excellent communication skills, capable of working effectively in a remote, cross-functional team environment.
Demonstrated interest in online communities, VR, or VRChat (as a user or creator).
Understanding of a game client/server architecture and data flow, especially as it relates to telemetry or abuse vectors.
Experience with Unity/C# (for in-game safety UI surfaces like reporting flows).
Experience with ML-adjacent systems (model serving, evaluation, human-in-the-loop pipelines).
Experience working in, or directly with, moderation or Trust and Safety teams.
Familiarity with cloud platforms (e.g. AWS, GCP) and containerization (e.g. Docker, Kubernetes.)
Work from anywhere! VRChat is a 100% remote company offering flexible working hours in combination with core hours supporting real-time collaboration
Health Benefits
401K for US & Group RRSP for Canadian Employees
Stock Options
Generous paid holiday schedule
Unlimited/flexible vacation time
Paid parental leave benefits
VRChat is an equal-opportunity employer, and we welcome applicants from all backgrounds. VRChat fosters a diverse, creative, and collaborative environment where anyone can contribute to any of the ongoing projects or direction of the roadmap at any time. If you’re a passionate team player who wants to have an impact on a dynamic team, we’d love to hear from you!
All job offers are subject to satisfactory referencing and background checks.
Benefits
Equity Compensation
Stock Options
Health Insurance
Health Benefits
Paid Parental Leave
Paid parental leave benefits
Paid Time Off
Unlimited/flexible vacation time
Remote-Friendly
Work from anywhere! VRChat is a 100% remote company offering flexible working hours in combination with core hours supporting real-time collaboration.
VRChat is a community-driven platform that empowers users to create and explore immersive virtual worlds, bringing their imaginations to life through user-generated content. Designed for anyone seeking social interaction and creative expression, VRChat offers a limitless collection of experiences, making it a key player in the evolution of the metaverse.
- Founded
- Founded 2014
- Employees
- 51-200 employees
- Industry
- Internet Software & Services
- Total raised
- $95M raised