Senior Game Operation Manager (Middle East Market)

About Tencent

Tencent is an Internet-based platform company founded in Shenzhen, China, in 1998. We use technology to enrich the lives of Internet users and assist the digital upgrade of enterprises. Our mission is "Value for Users, Tech for Good". We embrace a culture of teamwork & creativity and are driven by our values - Integrity, Proactivity, Collaboration and Creativity.

We are rapidly expanding our international operations and are looking for top talent to propel us forward. Combining the results-oriented nature of a startup with the resources of a profitable and leading Internet company, Tencent offers a unique opportunity for aspiring individuals to thrive.

About Tencent Games

Tencent Games was launched in 2003 and is now the largest gaming company in the world, achieving game related revenues of $33 billion in 2021. As a leading global organisation for game development, publishing and operations, we are dedicated to providing high-quality interactive entertainment experiences to players and currently offer more than 140 games including PUBG MOBILE, Call of Duty Mobile, Honor of Kings and League of Legends to hundreds of millions of players across more than 200 countries and regions. Tencent Games offers talented individuals the opportunity to help shape and build something unique within the gaming industry as a whole.

Job Responsibilities

1. Responsible for product operation and distribution in the Middle East market, set up operation objectives and plan data driven operation strategy according to the product life cycle;

2. Maintaining good coordination and communication with the product, community and market teams, deliver thorough insights of regional users, and continuously optimizate operation plan based on changes of market trends;

3. Following-up daily live-op problems, including version stability and user feedback monitoring, provide timely coordination of problem fixes, support on version quality and content optimization;

4. In charge of the planning, performance analysis and review of product operation activities, responsible for the activity result and user satisfaction.

Job Requirements

1. Bachelor degree or above, more than 2 years working experience in game industry, global operation experience is preferred;

2. Be familiar with the live-op activities, monetization mechanics through different product life cycles;

3. Data orientated with an excellent understanding on user needs, keen observation and rapid learning ability;

4. Passionate in games, with a great interest and in-depth understanding of the MENA mobile game market, good at FPS games is a plus;

5. A team player with self-driving sense and cross-culture communication experience, being capable of working under certain amount of pressure; visionary but with advances execution ability;

6. Fluent English writing and communication skills, with English as a working language.

Location of Role

• Dubai