Senior Learning Engagement Manager

The worldwide data management software market is massive (IDC forecasts it to be $137.6 billion by 2026!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

As a Sr. Learning Engagement Manager on the MongoDB Education team, your mission will be to connect MongoDB users with our online learning content and programs. In this new role, you will create initiatives and collateral to raise awareness and increase learner engagement. Partnering with key internal stakeholders, you will work to embed learning content throughout the user journey to ensure the right content is surfaced to the right audience at the right time. This role is key to expanding MongoDB Education’s global presence and enabling our users to experience the full power of MongoDB. 

MongoDB Education is a collection of teams dedicated to educating millions of people on MongoDB. We offer multiple ways to learn including MongoDB Docs (Technical Documentation), MongoDB University (technical courses), MongoDB Certification (learn and earn a credential) and MongoDB Academia (learning in academic institutions).

Responsibilities

• Develop and implement initiatives to drive awareness and increase engagement with MongoDB Education content and programs. 
• Develop and maintain relationships with multiple outbound teams in the company to drive learner engagement, including Marketing, Developer Relations, Partners, Support and Account Teams. Collaborate with them to embed MongoDB Education content into company-wide user journey and customer experience initiatives.
• Create compelling messaging, campaigns, and content across various channels to promote MongoDB Education, including presentation decks, flyers, one-pagers, emails, blogs, and social media posts.
• Create and implement a plan to announce and promote new content to internal and external audiences. 
• Drive strategy to increase certification participation and engagement, including themed promotions and management of existing LinkedIn groups for certified users. 
• Plan engaging activities to create meaningful connections with learners at onsite events.
• Collect and leverage learner testimonials and highlight and celebrate learners’ achievements. 
• Create and manage internal-facing materials that enable customer-facing teams to incorporate MongoDB Education into their customer conversations, including presentation decks, one-pagers, talk tracks, and demos.
• Collaborate with the Marketing team to incorporate content into marketing motions and campaigns including email nurtures, webpages, and field marketing activities. 
• Partner with Product, Product Marketing, and Design teams to ensure assets are on-message, on-brand, and aligned with product strategy. 
• Maintain a thorough knowledge of MongoDB Education offerings, programs, and content catalog and make recommendations to internal stakeholders.
• Closely monitor participation metrics and track effectiveness of engagement techniques.

Qualifications 

• 5+ years of experience creating engagement initiatives and marketing collateral 
• Demonstrated track record of building strong, influential relationships across multiple teams
• Excellent writing and visual design skills – please be prepared to share examples of your work
• Experience working with online technical education content, customer enablement, or certification programs
• Experience owning projects from strategy to execution 
• Excellent customer-facing communication and collaboration skills
• Strong organizational, critical thinking, and decision-making skills
• Prefer experience creating engagement initiatives for developers and an understanding of developer personas
• Prefer Bachelor’s degree in Communications, Marketing, Education, or related field

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.