Jobgether
Senior Partner Operations Analyst (13 month contract)
TLDR
Leads data-driven partner ecosystem operations to optimize onboarding, enablement, and lifecycle processes in a fast-paced SaaS environment.
Accountabilities:
- Analyze partner performance metrics such as ARR, activation, retention, and engagement to identify trends and generate actionable business insights.
- Optimize partner operations by improving onboarding, enablement, and support workflows to increase scalability, efficiency, and partner satisfaction.
- Own and enhance core systems including CRM (Salesforce), PRM platforms, and BI tools to ensure data accuracy and reporting reliability.
- Build and maintain scalable processes in collaboration with Finance, Sales, Product, and Deployment teams to support partner lifecycle management.
- Design and implement automation and workflow improvements, including Google Workspace integrations and scripting solutions where applicable.
- Develop dashboards, reports, and performance narratives that translate complex data into clear recommendations for stakeholders.
- Facilitate continuous feedback loops by capturing partner insights and relaying them to internal teams for ongoing improvement.
- 5+ years of experience in partner operations, business operations, or analytical roles within a SaaS or technology-driven organization.
- Strong proficiency in Excel or Google Sheets, with hands-on experience using BI tools such as Tableau, Looker, or Power BI.
- Experience working with CRM systems such as Salesforce and partner lifecycle tools like MindMatrix or similar platforms.
- Demonstrated ability to design, document, and improve scalable business processes using tools such as Confluence, Notion, or Lucidchart.
- Strong analytical mindset with the ability to translate raw data into clear insights and actionable recommendations.
- Experience building automation solutions, ideally using Google Apps Script or similar tools across SaaS environments.
- Strong communication skills with the ability to present insights to both technical and non-technical stakeholders.
- Familiarity with AI tools for productivity, analysis, and workflow optimization is a strong advantage.
- Nice to have: experience with PRM implementation, SaaS channel programs, or cross-system data integration initiatives.
- Competitive compensation aligned with experience and market benchmarks for SaaS operations roles.
- Flexible remote work environment within Canada.
- Monthly wellness reimbursement supporting fitness, mental health, or personal wellbeing initiatives.
- Opportunities for professional growth based on impact, ownership, and performance.
- Collaborative and transparent culture focused on clarity, trust, and execution excellence.
- Exposure to high-impact partner programs and strategic operational initiatives in a fast-scaling SaaS company.
Requirements:
Benefits:
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Benefits
Remote-Friendly
Flexible remote work environment within Canada.
Wellness Stipend
Monthly wellness reimbursement supporting fitness, mental health, or personal wellbeing initiatives.
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services
Operations Analyst