Site Manager

PIRATE.COM

Pirate Studios is the world's leading provider of rehearsal and recording facilities for artists, with studios in the UK, Germany and the USA with exciting plans to expand globally. This is a rare opportunity to be part of a global team that is building something extraordinary. Music and tech are central to our mission of empowering artists and creators to succeed.

Site Manager - Manchester

We are looking for a creative Site Manager to oversee our popular studio in Manchester! This is a great opportunity for someone that wants to gain more experience in music studios.

You will be joining Pirate at a very exciting time as we explore adding hospitality to the business so this role suits someone with a passion and experience for serving and providing amazing experiences to customers.

No day, evening or weekend is the same in the music studios so someone who is flexible and agile in their approach to working, creative thinking in their problem solving and has the ability to keep calm under pressure is a must!

You’ll be working on

• Ensure site(s) presentation is always to a very high standard, equipment is operational, and issues are identified and resolved quickly.
• Manage your time across the site(s) you manage to ensure we maximise studio up-time and deliver the best customer experience, in the most cost effective way.
• Manage site(s) budgets.
• Implement standardised global operational practices, and adapt where needed for localisation.
• Work closely with relevant central Pirate teams to ensure your sites have what they need at all times, and issues are resolved in a timely manner.
• Ensure equipment is maintained and functioning, proactively testing equipment to pick up issues before the customers do.
• Carry out troubleshooting and safe repairs of broken equipment on site, working with the equipment technician to identify issues if needed.

Requirements

We’re looking for

Essential

• Background in music, through personal or work life, and a good general knowledge of musical equipment.
• Responsive and communicative.
• Ability to manage multiple priorities and stakeholders.
• Highly organised with excellent time management skills.
• Agile and flexible, able to change priorities quickly if needed and stay cool headed and effective in a reactive situation.
• Commercially and customer focused.
• Good health and safety awareness.
• Ability to follow processes and frameworks, and identify where they can be improved.
• The expertise, knowledge and creativity to recognise and solve problems independently.
• Must own a phone you can use for work (expenses details will be shared).

Desired

• Experience in retail, hospitality or similar customer facing site role.
• Experience in musical equipment repairs.
• Experience of FM CAFM systems.

Here at Pirate we encourage you to still apply even if you don't ‘tick’ all the boxes.

Benefits

A massive opportunity for someone who is after a new challenge and is excited by working within a scaling-up, ambitious global company. Participate in Pirate’s Field Operations bonus scheme that will see you incentivised the more you can increase revenue.

We also offer 25 days holiday + an extra day for each year of service, free studio hours and a generous personal development training budget.

We also offer:

• DJ gigs and live events.
• Cycle to work scheme.
• Weekly online mindfulness classes, Mental health support by qualified MHFA and access to 1-2-1 therapy and coaching sessions.
• Regular company socials.
• Discounts from various companies.
• Flexibility around side hustles and passions.

We are looking to fill this position quickly so if this sounds great to you - apply today!

Equal For All

At Pirate, we strive to break down barriers for people of all backgrounds, and it’s no different for our team. Equal opportunity, inclusivity and diversity are celebrated here. This means we treat people fairly, regardless of age, disability, gender identity or expression, pregnancy and maternity, marital status, race, religion or sexual orientation.