Site Operations Associate, Editions HK

Why Deliveroo?

Why Deliveroo? We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We’re a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.

• Ensuring the smooth running of all the delivery operations working alongside our Restaurant Partners to improve their day to day business.
• Working with a wider team you will be tasked with improving kitchen efficiencies overall, from prep time and service time to Food Safety & Hygiene standards, you will have a huge influence on maximizing the profitability of the restaurant brands through using your expert knowledge to suggest labor control and stock control, amongst other innovative suggestions.

• Minimum of 1 year experience in a fast paced hospitality environment, whether this be contract catering, operations, events or restaurants. 
• It is essential for you to work shift work, including week nights and weekends. Typically 2 out of 3 weekend nights you will be required on shift and Sunday evenings are our busiest time of the week.
• Ensure all deliveries are ready for pick-up by our riders, coordinate with multiple kitchens, audit Restaurant Partner kitchens weekly, 
• Comfortable in a guest-facing context
• Can do, never give up attitude and the desire to grow and succeed with one of the worlds fastest growing food-tech companies.
• Must be fluent in English & Cantonese.
  
  

Benefits:

• Become one of the key employees of a fast-growing, exciting startup changing the food delivery landscape
• Open, respectful and fun company culture
• Snacks and drinks provided (although not unlimited, you will never go thirsty or hungry)
• Friday lunches on us from the best local restaurants 
• Work with people who LOVE what they do
• Meal allowance if you are required to work late
• Free Deliveroo Plus - Free delivery and access to special offers
  
  

Diversity and Inclusion

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.