Software Operations Manager
TLDR
Identify how each portal works and its lifecycle, track usage and issues, coordinate resolutions with internal/external teams, and document systems to drive operational outcomes.
Job Title: Software Operations Manager
Location: Greenwood Village, CO
Type: Contract to Hire
Length: 6 months
Job Description: Company located in Greenwood Village, CO has an immediate need for a Software Operations Manager for a contract to hire position. This position reports to the Sr. Director of Experience Design. Seeking candidate to Identify and understand how each portal works and the lifecycle of how they support customers, track and report on usage, issues, and resolution for each web portal, understand and coordinate issue resolution through internal or external support teams, learn and document all systems and support processes associated with each portal and track and drive to resolution operational logistics. No direct reports.
Required Skills:
1) Technology, specifically software
2) Web, mobile and or SaaS.
3) Problem Solving, troubleshooting, and triage
4) Analytics and reporting
Required Skills:
1) Technology, specifically software
2) Web, mobile and or SaaS.
3) Problem Solving, troubleshooting, and triage
4) Analytics and reporting
All your information will be kept confidential according to EEO guidelines. If your interested, send a copy of your resume at henriquez@quantixinc. com or reach me at 303-557-4014.