Jobgether
Sr. Associate Support Engineer, SAP Basis
TLDR
Provide hands-on SAP Basis support across ECC/NetWeaver/HANA in a 24x7 global environment, diagnosing complex issues and delivering high-quality fixes.
Accountabilities:
- Provide advanced SAP Basis support by diagnosing and resolving complex technical issues across SAP landscapes including ECC, NetWeaver, PI, and HANA.
- Collaborate directly with clients to understand issues, provide technical guidance, and ensure high-quality support delivery.
- Develop and implement application fixes, scripts, and corrective solutions for system defects and data issues.
- Support configuration, administration, and troubleshooting across SAP environments, including integration and infrastructure components.
- Manage assigned client accounts as a technical advisor, ensuring consistent and proactive support engagement.
- Work with SAP transport tools (including CTS+) and support system change and deployment activities.
- Contribute to system maintenance activities including patching, upgrades, backup, and recovery processes.
- Participate in a 24x7 global support environment, ensuring timely response and resolution of critical incidents.
- Collaborate with cross-functional teams to improve knowledge sharing, diagnostic tools, and support methodologies.
- 2–3 years of experience in SAP Basis or SAP technical support roles, including exposure to ECC, NetWeaver, or related SAP technologies.
- Hands-on experience supporting SAP systems in enterprise environments, including configuration, administration, and troubleshooting.
- Knowledge of operating systems such as Linux, Windows, or AIX and databases like Oracle, SQL Server, or MaxDB.
- Understanding of SAP architecture, system maintenance, patching, and transport management processes.
- Experience with SAP NetWeaver components, J2EE administration, and portal environments is highly desirable.
- Familiarity with integration, single sign-on (SSO), and security configurations (e.g., SSL, LDAP).
- Strong analytical and troubleshooting skills with the ability to resolve complex technical issues.
- Ability to work in high-pressure environments and support 24x7 operations when required.
- Excellent communication skills in both English and Portuguese, with strong client interaction capabilities.
- SAP certification(s) and experience in implementation or upgrade projects are a plus.
- Competitive compensation package aligned with SAP technical support roles.
- Performance-based bonuses and recognition programs.
- Comprehensive health, dental, and life insurance coverage.
- Remote work flexibility within Brazil.
- Exposure to global SAP landscapes and enterprise-grade technical environments.
- Continuous learning opportunities in SAP Basis, infrastructure, and system architecture.
- Career growth in a highly specialized SAP support organization.
- Inclusive, collaborative, and globally distributed work environment focused on technical excellence.
Requirements:
Benefits:
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Benefits
Health Insurance
Comprehensive health, dental, and life insurance coverage.
Learning Budget
Continuous learning opportunities in SAP Basis, infrastructure, and system architecture.
Inclusive, collaborative, and globally distributed work environment
Inclusive, collaborative, and globally distributed work environment focused on technical excellence.
Remote-Friendly
Remote work flexibility within Brazil.
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services
Customer Service