Sr. Business & Insight Analyst

U.S.

Full-Time

TLDR

Deliver data-driven analysis of donor payments across networks to optimize costs, forecast performance, and inform pricing and product decisions for a leading faith‑based payments platform.

Ministry Brands is looking for a Sr. Business & Insight Analyst to join our growing team!

Who we are

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.   

Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.  

Available Location: Milton, GA

Hybrid Working: Team members are expected to come into the Alpharetta office as needed, based on business requirements and team collaboration needs. There is no fixed minimum number of in-office days; instead, attendance will be determined by project demands, meetings, and manager guidance. Any changes to your primary work location should follow the appropriate process as outlined in our handbook.

What You'll Do:

As the Sr. Business & Insight Analyst, you will be responsible for oversight and analysis of payment data from all perspectives of Ministry Brands’ giving business. This role requires a blend of skills including knowledge of a variety of partnerships and stakeholder engagement models, strategic thinking, initiative management, creativity, and an overall desire to be an accelerator for our business.

Key Responsibilities:

Analyze payment data from multiple card and other payment networks, processing providers, and internal systems unique to Ministry Brands to provide historical and trend information.
Develop and maintain processes to further analyze donation / payments data, monitor payments costs, perform interchange analysis, and identify payment issues and solutions.
Create insights for use with clients, internal management, as well as board and investors.
Create clear and concise reporting of complex trends related to churches and the unique dynamics of donors.
Explain current performance and predict forward payments performance.
Benchmark information and synthesize it into recommendations and action plans. This includes updates from providers, schemes, industry news/reports, and technology developments
Perform analyses to identify optimization opportunities that reduce card processing fees from interchange, assessments, dues, and acquiring fees
Partner with product managers in the development of new products.
Work with teammates to review the impact of card network updates, share perspectives, and seek clarity.
Build models to analyze merchant pricing and provide recommendations for pricing strategies and future price actions
Oversee the implementation of merchant price changes across data, development, relationship management, etc.
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Who You Are:

Passionate about utilizing data to deepen an understanding of customer behavior to drive business decisions and enthusiastic about helping purpose driven organizations
Exposure to consumer behaviors related to card usage and a deep understanding of Payment Card Networks including revenue and costs associated
Thrive in a matrixed organization
Bachelor’s degree in Business, Economics, Econometrics, Finance, Statistics, or related quantitative degree, or an equivalent combination of education and experience
MBA or relevant advanced degree, preferred
5+ years of experience in card, treasury management or related fields
5+ years of experience in analytic oriented roles, or related fields
Strong analytical skills with a solid understanding of interchange
Independent, self-motivated, curious, entrepreneurial
Knowledge of the payments industry, including payment processing, credit card interchange and scheme fees and other international payment methods
Proficient in Excel and experience using BI/data visualizations tools such as Power BI and artificial intelligence tools like CoPilot
Advanced Excel knowledge including use of formula functions and pivot tables and have a fundamental understanding of SQL

Physical Considerations:

Ability to work in a general office environment
Ability to handle extended periods of computer-based work, including telephone

Travel Considerations:

Domestic and/or international travel required, estimated up to 5%

Benefit offerings designed to promote a life of balance!  
 

At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success. 
 
Robust healthcare options – Employees have several healthcare options to choose from in order to find what works best for them. 

Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!  

Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.  

Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.  

Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.

Employee Recognition & Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.

Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Benefits

Health Insurance

Robust healthcare options – Employees have several healthcare options to choose from in order to find what works best for them.

Learning Budget

Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.

employee recognition platform

Employee Recognition & Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.

Paid Parental Leave

Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.

Paid Time Off

Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!

Wellness Stipend

Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.

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Site Organic LLC

Site Organic LLC builds a robust suite of SaaS solutions specifically designed for faith-based, non-profit, and for-profit organizations. With a customer base of over 95,000, we focus on operational management systems, payment platforms, digital engagement tools, and background screening services, effectively driving digital transformation while fostering community engagement.

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