Jobgether
Sr. Technical Product Manager - Shared Services
TLDR
Leads the roadmap and delivery of scalable, self-serve shared platform capabilities (RBAC, APIs, automation) to boost efficiency and developer productivity across healthcare data teams.
Accountabilities:
- Define and lead the roadmap for shared platform capabilities including configuration systems, RBAC, APIs, file transport, reporting layers, and internal tooling.
- Drive the transformation toward self-serve systems enabling operations, support, implementation, and client teams to reduce engineering dependency.
- Own internal automation and AI-agent enablement initiatives to streamline workflows such as triage, troubleshooting, and configuration management.
- Design and improve access control systems, including RBAC, authentication flows, audit logging, and data privacy safeguards.
- Oversee SFTP and file transport infrastructure, ensuring secure, scalable, and standardized data exchange mechanisms.
- Develop reporting and data access frameworks, including data models, export APIs, and analytics-ready layers.
- Partner with engineering and SRE teams to ensure reliability, scalability, performance, and observability of shared services.
- Define metrics to measure platform success, including adoption, self-serve usage, ticket deflection, and operational efficiency.
- Collaborate cross-functionally with engineering, operations, support, and product teams to prioritize and deliver platform initiatives.
- 7+ years of product management experience, including 3+ years focused on platform, infrastructure, backend, or developer tooling products.
- Strong technical fluency in APIs, microservices, cloud infrastructure, authentication systems, and workflow automation.
- Experience building self-serve platforms, internal tools, or enterprise-grade backend systems.
- Solid understanding of RBAC, OAuth/SSO, audit logging, and secure system design principles.
- Ability to translate complex operational workflows into scalable and reusable platform capabilities.
- Strong data literacy, including SQL knowledge and familiarity with reporting models and data quality concepts.
- Experience collaborating deeply with engineering teams on architecture, scalability, and performance trade-offs.
- Strong stakeholder management skills across technical and non-technical teams in fast-paced environments.
- Nice to have: experience in healthcare tech, regulated environments, or provider data systems.
- Nice to have: exposure to AI-enabled tooling, rules engines, workflow automation, or internal copilots.
- Comprehensive health, dental, and vision insurance coverage with strong employee support programs.
- Flexible and inclusive work environment with remote-friendly collaboration.
- Paid time off and wellness-focused benefits to support work-life balance.
- Opportunity to shape foundational platform systems powering mission-critical healthcare infrastructure.
- Exposure to AI-native product development and next-generation internal automation systems.
- Strong culture of ownership, transparency, and cross-functional collaboration.
- Competitive compensation aligned with experience and impact.
Requirements:
Benefits:
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Benefits
Health Insurance
Comprehensive health, dental, and vision insurance coverage with strong employee support programs.
competitive compensation
Competitive compensation aligned with experience and impact.
Paid Time Off
Paid time off and wellness-focused benefits to support work-life balance.
Remote-Friendly
Flexible and inclusive work environment with remote-friendly collaboration.
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services
Senior Technical Product Manager