Sr. Visual Merchandising Manager

Wayfair's Physical Retail team is seeking a Senior Manager of Visual Merchandising for the Wayfair Brand to direct a store operation's function to enable the organization's physical retail agenda. This role will be an integral part of the Visual Team to help develop and implement the playbook to stand up and scale stores in North America for the Wayfair brand. 

The Senior Manager of Visual Merchandising will work with cross-functional partners (e.g., Merchandising, Creative, Store Operations) to build and execute a strategy that supports Wayfair's expansion of physical retail—translating brand, product, and marketing strategies into creative presentations that support the in-store assortment. We are seeking a motivated leader who can develop our visual merchandising strategy for the Wayfair Brand and provide thought leadership to ensure that our stores are a major contributor to the financial success of our Wayfair Brand physical retail platform.

This role is based in Boston and reports to the Associate Director of Visual Merchandising for Wayfair. The Senior Manager of Visual Merchandising has significant cross-functional responsibility and exposure to the Physical Retail Leadership team. As the retail portfolio grows, this role will build a team to manage an increasing number of assets and transactions for the Wayfair Stores.

What You’ll Do:

• Create and execute Visual Merchandising strategies while ensuring alignment within brand priorities to deliver consistent in-store and brand experience.
• Create engaging displays that enable the customer to visualize their own home spaces
• Drive Visual Merchandising standards to ensure store implementation and act as the definitive guide on the store's overall visual merchandising approach.
• Drive customer awareness through compelling presentations while delivering on sales goals.
• Develop and execute seasonal strategies across key departments. 
• Drive execution consistency across all zones of business.
• Ability to bring thought leadership and subject matter expertise in a Visual Merchandising capacity.
• Collaborate with cross-functional teams to develop visual materials (i.e., signing, brand messaging, product awareness etc.) in support of merchandising strategies
• Develop and implement the Visual Merchandising playbook for the Wayfair Brand.

• Liaise with other internal partners, including merchant team, marketing team, operations, etc.

• Work with cross-functional teams to develop standardization of product training tools.
• Maintain standardized timeline and process for key stakeholders to ensure alignment within all cross-functional partners and business needs.
• Keep abreast of industry and market trends, research lifestyle and design trends that will inform the in-store presentation strategy, and keep Wayfair competitive and relevant in our ever-evolving retail landscape.
• Participate in seasonal floor set process.

What You’ll Need:

• Physical retail experience required, with preferred experience in standing up a retail store program
• 5+ years of Visual Merchandising Leadership experience
• Strong business management skills; demonstrated ability to lead important strategic initiatives and multitask
• Demonstrable visual design skills with a strong retail merchandising portfolio
• Knowledge of current Visual Merchandising trends and best practices
• Passion for knowledge, including latest technologies, techniques, materials, and trends in retail, creative and visual merchandising
• Proficiency in Adobe Creative Cloud Software and G Suite
• Proven team management and leadership skills; can inspire and motivate teams to bring future state vision to life
• Able to collaborate across all levels of the organization to achieve objectives
• Adaptability to organizational changes and complex structures
• A high degree of integrity and confidence in one's abilities as a business and visual leader
• Evidence of "scrappy startup execution" and a "get it done" attitude when time is tight, and stakes are high
• Thrives in high growth, ambiguous environment