Store Operations Associate
TLDR
Fulfill outbound transfers of high-value merchandise by coordinating with retail stores and the warehouse.
About The Role
The Store Operations Associate on the Outbound fulfillment team works directly with TRR retail stores to ensure all transfer requests of high-value merchandise is fulfilled by the warehouse. If you are a detail-oriented team player with a passion for sustainable fashion, this could be the perfect fit!What You Get To Do Every Day
Perform all fulfillment duties including picking, tagging, and shipping transfers for each of our retail locations while maintaining service level agreements (SLA)
Pick inventory for shipment with a 100% accuracy rate
Tag each item across all product categories following specific TRR retail guidelines
Conduct quality inspections while handling and preparing inventory for retail locations
Handle reverse logistics of inventory for putaway to warehouse standards
Process all parcel shipments with the designated carrier
Execute general warehousing practices including safety, organization, and housekeeping
What You Bring To The Role
Minimum Requirements:
6+ months of experience working in a warehouse production environment
Ability to relay verbal and written information concisely and effectively
Outstanding time management, planning, and coordinating skills
Proven ability to excel in a high-volume, repetitive, quota-driven environment
Self-motivation and a drive to achieve results
Exceptional attention to detail and organization skills
Adaptability and openness to change
Receptiveness to feedback to improve performance
Ability to work Monday- Friday and overtime as needed
Ability to regularly lift and move up to 25 pounds
Ability to stand for up to 10 hours at a time
Preferred Requirements:
Experience working in retail back of house environment
Ability to read and write in English
Proficiency with Mac OS and Google Suite, and scanner technology
Compensation, Benefits, + Perks
$50 in monthly food credits to apply to snacks and meals that are available for purchase on site
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid parental leave
9 Paid Company Holidays
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
State of the art, climate-controlled warehouse facility
Find out more about our Benefits here.
Hourly base pay + incentive pay based on performance/ quota targets achieved
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Benefits
Equity Compensation
401K with Company Match
Free Meals & Snacks
$50 in monthly food credits to apply to snacks and meals that are available for purchase on site
Health Insurance
Medical, Dental & Vision Insurance
State-of-the-art climate-controlled warehouse
State of the art, climate-controlled warehouse facility
Paid Parental Leave
Paid Time Off
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
Stock Options
Employee Stock Purchase Plan
The RealReal is the largest online marketplace for authenticated resale luxury goods. We offer a reliable platform for consumers and consignors alike, managing the entire resale process from authentication and pricing to shipping, all supported by a team of experts in luxury goods. Committed to sustainability, we promote the circular economy by giving new life to luxury items across multiple categories.