Olo
Strategy & Operations Manager
Olo’s Strategy and Operations Manager will lead and implement efforts in strategy, operating excellence and execution. This individual will report to the Senior Director, Strategy and Operations and work alongside the Olo C-Suite, Executive Team, and cross-functional leaders to develop, execute, and measure corporate strategy, product roadmaps, and operating plans. This individual will also partner with other senior leaders to inform and assist in driving the growth agenda of the company, based on its overall strategic priorities.
You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC on the 82nd floor of One World Trade Center.
What You'll Do
- Strategic Planning
- Assist with strategic planning activities by providing data insights into key deliverables and hypothesis that will inform Olo’s strategy, priorities, and execution plans
- Strategic Initiatives
- Manage corporate strategic initiatives (e.g. integration workstreams, corporate priorities) and operational improvements, and special projects, leveraging program and project management best practices as needed
- transition plans and seamlessly transition processes to Business As Usual as applicable
- Data Analysis
- Conduct quantitative research and data analysis to test hypotheses, answer tough questions, and develop strategic insights
- Own the process from gathering data to communicating results
- Operations and Management Reporting
- Responsible for ongoing management and KPI reporting and insights
- Provide ad hoc data insights and reporting to support strategic priorities
- Identify and advise on company-wide opportunities for optimizing critical business process flows with a goal of increasing pace of innovation, generating organizational efficiencies and improving customer experience
What We'll Expect From You
- 4+ years with business operations and data analytics/business intelligence experience likely spanning Consulting, Strategy, Product, Operations, Finance, or Integration
- Ability to drive high-quality data driven decisions and influence decisive action
- Advanced data analytics skills, experience using Looker or other reporting tools and excel/Google Sheets
- A desire to roll-up your sleeves to see projects through to completion
- Experience in the technology, consulting, or financial services industries
- Demonstrated experience in the restaurant technology industry is a plus
About Olo
Olo is a leading on-demand commerce platform powering the restaurant industry’s digital transformation. Millions of orders per day run on Olo’s enterprise SaaS engine, enabling brands to maximize the convergence of digital and brick-and-mortar operations. The Olo platform provides the infrastructure to capture demand and manage consumer orders from every channel. With integrations to over 100 technology partners, Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 500 restaurant brands use Olo to grow digital sales, maximize profitability, and preserve direct consumer relationships. Learn more at olo.com.
Olo's headquarters is located on the 82nd floor of One World Trade Center. In addition to our NYC cohort, over 75% of our team works remotely across the U.S. We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, a 401k match, company equity, a generous parental leave plan, and perks like team events. Check out our culture map: https://www.olo.com/images/culture.jpg.
We encourage you to apply!
We value diversity. At Olo, we know a diverse and inclusive team not only makes our products better, but our workplace better. Many groups are underrepresented across the tech sector and we are committed to doing our part to move the needle.
Olo is an equal opportunity employer and diversity is valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
If you like what you read, hear, and/or know about Olo, and want to be a part of our team, please do not hesitate to apply! We are excited to hear from you!
Olo builds a powerful restaurant technology platform that offers solutions for ordering, payment, and guest engagement, catering to restaurants seeking to boost efficiency and enhance customer experiences. With its open SaaS architecture, Olo processes millions of orders daily, providing actionable insights that help restaurants understand and serve their guests better. Trusted by over 700 brands and supported by a robust integration network, Olo stands out as a key innovator in the restaurant tech space.
- Founded
- Founded 2005
- Employees
- 201-500 employees
- Industry
- Internet Software & Services
- Total raised
- $63M raised
Strategy and Operations Manager