Summer Intern, Customer Retention Marketing

SiriusXM and Pandora have joined together to create the leading audio entertainment company in the U.S. Together, we are uniquely positioned to lead a new era of audio entertainment by delivering the most compelling subscription and ad-supported audio experiences to millions of listeners -- in the car, at home and on the go. Our talent, content, technology and innovation continue to be at the forefront, and we want you to be a part of it! Check out our current openings below and at www.siriusxm.com/careers.

Position Type: Internship
Session: Summer 2021
Location: Remote

Position Summary:

SiriusXM is looking for an intern to assist with the daily functions within the Customer Retention Marketing department; more specifically, this individual will participate in activities that will influence our long-term subscription pricing strategy for existing subscribers.

Duties and Responsibilities:

• Analyze key performance metrics and provide insights to drive performance optimizations. Suggest improvements and alternative approaches based on quantitative results and qualitative feedback.
• Monitor various A/B and multi-variate tests, in partnership with Data Science and Marketing Analytics, to identify strengths and opportunities, and recommend test iterations.
• Project manage cross-functional stakeholders and teams (e.g. Marketing Ops, Channel Ops, Legal, Finance, Marketing Analytics and Data Science) to ensure timely execution and fulfillment of all necessary deliverables.
• Perform other duties as assigned.

Supervisory Responsibilities:

• None

Minimum Qualifications:

• Currently pursuing or recently received a Bachelor's degree or MBA in marketing or a related field.
• Must be at least 18 years of age.
• Internships are open to current students enrolled at a university and recent graduates who graduated within the 12-month period prior to the start of the internship.

Requirements and General Skills:

• Excellent time management skills, with the ability to prioritize, multi-task, and work under shifting deadlines in a fast-paced environment.
• Analytically-minded with ability to analyze both qualitative and quantitative data and provide key insights and recommendations.
• Strong attention to detail.
• Willingness to take initiative and to follow through on projects.
• Project management experience preferred.
• Strong interpersonal capabilities and excellent verbal and written communication skills.
• Well-organized, detail-oriented, energetic, independent, and responsive to feedback.
• Spelling, grammar, proofreading, and editing skills.
• Must have legal right to work in the U.S.

Technical Skills:

• Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access).
• Ability to embrace and learn internal project management tools and systems.

Please note that all SiriusXM internships are paid.

Our goal at SiriusXM+Pandora is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM+Pandora is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.