Systems Ops Analyst
TLDR
Provide Windows IT infrastructure support and drive improvements across Active Directory, cloud services, virtualization, and backup/recovery.
Duties and Responsibilities
- Providing Support of IT Infrastructure – Windows Systems & Applications.
- Ensuring adherence to group security and compliance policies.
- Researching problems and issues, gather information from a range of physical and informational sources, review defects on platform or assembly in order to gain a complete understanding of the problem and all relevant circumstances.
- Manage or work as part of a team in Infrastructure improvement projects.
Knowledge, Skills and Abilities
Essential:
- Install, configure, administer, maintain & support Microsoft Windows Server Operating systems (all versions)
- Experience with a variety of IT administration & management frameworks.
- Experience in Active Directory & Powershell
- DNS, DHCP, VLANs
- MS 365 Administration and Azure AD
- Microsoft Exchange (hybrid) and SQL
- Microsoft Endpoint Configuration Manager /Tanium
- Hyper-V and VMware including ESXi installation, configuration and management
- Backup and Recovery – Veeam
- Linux advantageous
Desirable:
- Administration skills for Cloud platforms.
- Knowledge of HPE hardware including servers, storage and storage fabric
Qualifications
- 3+ years applicable experience and demonstrated success/knowledge.
- Bachelor’s degree preferred.
About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter:
Alena JelinkovaBenefits
Education Stipend
Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Health Insurance
Comprehensive health and wellness benefits designed to support your overall well-being.
Learning Budget
Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Paid Time Off
Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Remote-Friendly
Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Visa Sponsorship
Comprehensive support for international relocations and permanent residency processes.
Epicor is a global software company that develops data-driven solutions and cognitive ERP systems designed to connect businesses with their people, processes, and technology. We empower organizations to become future-ready, enhancing their resilience in an increasingly complex global supply chain.