(Taiwan) Customer Support Consultant (native Mandarin & English)
Passionate about the latest trends in Tech?
What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.
Join our SupportYourApp team as a Customer Support Consultant to kick-start your career in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe 🌎 Excited? Let's see what it takes.
What you will do:
- Always be up-to-date with the cutting-edge technology;
- Apply the latest and greatest customer happiness practices;
- Provide support via chats and emails;
- Communicate with developers and other departments of various IT-companies;
- Become a product expert and constantly grow.
Requirements:
- Native Mandarin and English;
- Experience in Customer Service;
- Desire to learn, research, and develop;
- Customer oriented and responsible attitude.
Will be a great plus:
- Experience with CRM systems;
- Experience with native speakers;
- International exchange programs participation.
Benefits:
- Fixed schedule;
- Competitive compensation;
- Enjoy working remotely;
- Paid intensive training and trial period;
- Great management with no bureaucracy;
- Good bonuses for referring friends (referral program);
- SupportYourApp Medical Policy;
- Various sports events and team buildings;
- Occasional business trips.
Who are we?
SupportYourApp is a Support-as-a-Service company that provides customer support services for growing startups and tech companies around the globe. We work with clients from 30+ countries and speak 50+ languages.
We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.
Visit our website: www.supportyourapp.com
SupportYourApp is a Human + Tech customer support service that powers Unicorn and acclaimed tech companies worldwide. We work with 25 countries and provide BPO solutions in 34 languages. SupportYourApp is passionate about technology and helping people around the world getting the most meaningful experience possible while using the products of the most innovative tech companies.Our HQs are in the heart of Ukraine, Kyiv for more than 10 years now. SupportYourApp Family grew by 800+ people, and we have more and more opportunities opening to talents each day. In 2019 we've opened our 2nd office, that not only became our second home, but the First Art Office Object in Ukraine. We got featured in The Village Ukraine as an Office of the Month. Want to join our growing family? See if any opportunities below can be your match!
- Founded
- Founded 2010
- Employees
- 201-500 employees
- Industry
- Internet Software & Services