Team Lead, Configuration Testing (SDET/Facets/AI/RPA background preferred)
TLDR
Lead a hands-on team driving quality in healthcare configuration testing across benefits, claims, and clinical systems, shaping processes and ensuring system integrity at scale.
- Lead and oversee daily configuration testing activities across medical benefits, claims workflows, provider reimbursement, letters, and clinical editing systems, ensuring accuracy and operational stability.
- Guide, train, and develop team members while prioritizing workloads, resolving resource constraints, and ensuring timely completion of deliverables.
- Track issues, manage tickets, and coordinate with business stakeholders to ensure proper follow-up, resolution, and communication across initiatives.
- Monitor configuration-related projects, ensure adherence to controls and approvals, and coordinate necessary system updates with management.
- Produce dashboards and reports for leadership, identify root causes of recurring issues, and implement proactive solutions to reduce future defects.
- Oversee vendor-related tasks, ensuring timely response, resolution, and alignment with internal standards and expectations.
- Support audits of system configuration to ensure compliance, accuracy, and mitigation of fraud, abuse, and operational risk.
- Bachelor’s degree or equivalent relevant work experience required.
- 3+ years of health plan business or systems solutions experience required.
- Experience with Facets or similar healthcare processing systems strongly preferred.
- Prior supervisory or team leadership experience preferred.
- Strong understanding of medical terminology, medical coding, and claims processing workflows.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, Access).
- Strong analytical, problem-solving, and critical thinking abilities with attention to detail.
- Experience with business requirements gathering, system configuration, testing approaches, and change management.
- Excellent communication, interpersonal, and stakeholder management skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- CPC certification preferred.
- Competitive salary range: $83,000 – $132,800 annually.
- Eligibility for performance-based bonus opportunities.
- Comprehensive total rewards package focused on employee well-being.
- Health, dental, and vision insurance coverage (based on eligibility).
- Opportunities for professional development and leadership growth.
- Collaborative work environment with exposure to complex healthcare systems.
- Flexible work arrangements depending on role requirements.
Requirements:
Benefits:
Benefits
Health Insurance
Health, dental, and vision insurance coverage (based on eligibility).
Professional development opportunities
Opportunities for professional development and leadership growth.
Total rewards package
Comprehensive total rewards package focused on employee well-being.
Paid Time Off
Eligibility for performance-based bonus opportunities.
Flexible work arrangements
Flexible work arrangements depending on role requirements.
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services