Tech Associate-Ed Tech (NY)

Who We Are

Excellence Community Schools (ECS) is a non-profit Charter Management Organization (CMO) supporting a growing network of schools in the Bronx, NY and Stamford, CT. Our programs are based on a proven, nationally recognized model, which originated in our flagship school, the Bronx Charter School for Excellence, a 2012 National Blue-Ribbon School.

Our Mission and Vision

Our schools prepare young scholars to compete for admission to and succeed in top public, private, and parochial high schools by cultivating their intellectual, artistic, social, emotional, and ethical development. We accomplish this by offering a challenging and rigorous academic curriculum, which at the earliest of grades has an eye towards college preparation. To achieve this, our schools create a supportive and caring environment that at all times has high expectations of all students.

Who We Need

We are searching for a results-oriented, experienced, skilled, and strategic IT Associate for Ed Tech who will support a robust Instructional Technology program to continue to advance the organization’s mission by providing valuable resources, personnel, and innovations so that every scholar can achieve success. The ideal candidate must be committed to excellence, have high records of achievement, superior organizational qualities, and exceptional tech skills. S/he must also possess a passion for educational equity and public education.

Requirements

IT Associate – Ed Tech

Responsibilities:

Systems administration/training

• Analyze EdTech application usage and performance metrics.
• Implement applicable tweaks and vendor fixes for optimal functionality
• Train school staff on the use of the SIS and the application of data from the system.
• Support and troubleshoot
• Supports and responds to general troubleshooting inquiries for software, EdTech, corporate applications, and service problems
• Support Data team on EdTech reporting tasks
• Work with Academics team to understand current and upcoming EdTech application needs
• Ability to narrow down the root cause of issues and plan remediation effort
• Vendor Management
• Establish working relationship with EdTech and corporate application vendors
• Coordinate with EdTech vendors for issue identification and resolution

Other duties as assigned

Qualifications:

• Associate or Bachelor’s Degree with a concentration in the fields of IT/IS, Computer Science, or other relevant fields of study
• Minimum of One to Three years of experience in the administration, support, and maintenance of EdTech applications in a cloud as well as hosted environment
• Working knowledge of K12 EdTech systems in a school environment including Illuminate, SIS, Clever, SchoolMint, Google Administration For Education(GAFE), Office 365 and others
• Experience working with Azure, Sharepoint, Teams, Microsoft and Google environment
• Troubleshooting skills with EdTech administration, Account login and password issues

The following experience and attributes are preferred:

• Excellent people skills, with experience collaborating in a multi-disciplinary, diverse, and dynamic team.
• Demonstrated experience in ed tech applications and resourceful troubleshooting.
• Technologically savvy, with an ability to develop and implement new processes and systems that increase learning and efficiency.
• Flexible and a self-starter, able to multi-task while also being highly detail-oriented.
• Personal qualities of integrity, credibility, and a commitment to the mission of the organization.

Benefits

Compensation:

• Salary is commensurate with experience and qualifications ($50,000-$60,000)
• Health Insurance, dental, vision & 403b Retirement Plan
• Paid Time Off/Paid Sick Leave/Parental Leave/FMLA
• Short-term, Long-term Disability benefits and Life Insurance