TodayTix Group
Ticketing Specialist
About TodayTix Group:
TodayTix Group, TTG, is the global e-commerce leader for cultural experiences. Founded in 2013 by Broadway veterans Brian Fenty and Merritt Baer, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology.
Through its powerful consumer matchmaking technology and expansive portfolio of brands, including TodayTix, Goldstar, and Secret Cinema, TTG has an intimate understanding of its millions of customers. We optimize partner relationships by providing unparalleled access to engaged audiences to generate meaningful revenue, and transform the way tickets are sold. With an ever-expanding global network of theatres, producers, and cultural institutions, frictionless technology, and vast data and insights, TTG is at the forefront of the digital transformation of culture.
We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
About the Role:
TodayTix is looking for a highly-organized team player to support our New York Ticketing Operations team.
Please note: this is a remote, part-time position lasting through January 2nd, 2022.
IMPORTANT NOTE: This job will require work on weekends and holidays ( Thanksgiving, Christmas Eve, Christmas Day, New Years Eve, New Years Day)
Additional Details:
- Hours: Typical shifts are 5-6 hours and fall between 9am - 9pm
- The role reports to the Operations Managers
- Holiday Incentive Pay for select dates throughout November-December may vary.
What You'll Do:
- Use our proprietary inventory management system to confirm and verify purchase details, fulfill physical and digital tickets, and flag any issues to upper management
- Other ad hoc ticket-related tasks such as e-ticket purchasing and fulfillment
- Use an Apple iMac and programs such as Slack, Google Chrome, Google Suite and Preview
We're Looking for Someone With:
- Organization skills and attention to detail
- Comfortability using technology, specifically Apple computers and Google Suite
- A great team player attitude
- Open/flexible availability (including holidays and weekends)
- Excellent communication skills
- Data entry experience a plus
- Previous box office, ticketing, or theater administration experience a plus
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TodayTix Group is an e-commerce powerhouse focused on delivering seamless access to cultural experiences, primarily in live entertainment. With a portfolio that includes prominent brands like TodayTix and New York Theatre Guide, we leverage innovative technology to simplify the discovery and purchase process for millions of customers.
- Founded
- Founded 2013
- Employees
- 51-200 employees
- Industry
- computer software
Specialist