Title and Registration Specialist (NOTARY)

About Carvana

Our mission is simple, we are changing the way people buy cars. We are the first 100% online car-buying experience, which means we have no sales team and no commission-based positions within our company. We are completely disrupting the auto industry by removing the painful process of the dealership experience and replacing it with a seamless and convenient online platform. Here at Carvana we are passionate about delivering exceptional service to every customer! After purchasing a vehicle online, the customer can choose to have that vehicle delivered straight to their doorstep, or if they live near one of our awesome vending machines they can pick it up there. One of our customer advocates will meet them with a BIG coin so they can experience our unique way of receiving their vehicle! 

About the team and position

The Specialist, Title and Registration (Notary) focuses on the administrative aspects of registering  our customers’ vehicles and notarizing their registration documents. The Specialist is responsible for checking documents and completing the administrative processes to ensure the smooth transition of vehicle ownership from Carvana to our customer. Part of this individual’s job will be traveling between customer’s homes to notarize their documents in person. The ideal candidate has exceptional punctuality, organization and communication skills, with amazing attention to detail. This individual should be extremely personable and able to engage in meaningful interactions with our Customers.

What you’ll be doing

• Process, finalize and mail out customer registration. 
• Review titles and customer registration packets are completed accurately, in a timely and efficient manner based on business need.
• Review customer paperwork for accuracy in detail.
• Travel to customer’s homes after vehicle delivery to notarize title and registration paperwork.
• Communicate with customers across multiple platforms for document-related purposes.
• Update customer records to ensure the most up to date information is available in our systems. 
• Interact and communicate with team members across various lines of the business. 
• Input, cross-reference, and retrieve data from multiple internal and external databases.
• Assist Advocates and other employees with customer follow-up.
• Being a high energy, forward-thinking self-starter.
• Other duties as assigned.

What you should have

• This position requires a notary and employment is contingent upon passing the notary exam
• The ability to obtain a Notary in your local jurisdiction within the first 180 days of employment (Process will be sponsored by Carvana.)
• 1-2 years of work experience in an administrative or data entry capacity. 
• High School Diploma, GED, or equivalent education required.
• Bachelor's degree highly preferred
• Must have a valid Driver’s License with a clean driving record for the past 3 years
• Ability to pass a DOT physical, drug screen, and background check
• Ability to manage, organize, and reconcile multiple sources of information with accuracy.
• Ability to follow all of Carvana’s safety requirements in relation to the COVID-19 pandemic.
• Computer literacy and data entry skills. 
• Excellent customer service skills.
• Professional written and verbal communication skills. 
• Ability to adapt to change. 
• Attention to detail.
• Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves.

What we’ll offer in return

• Full-Time Hourly Position with competitive wages
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Other requirements:

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.
• Frequent driving requires excellent visual activity and manual dexterity.

We’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.