TITOL™ Manager, Tour Production
TLDR
Manage end-to-end tour merchandise production and logistics, coordinating with artists, teams, and retailers to ensure on-time, high-standard execution in a fast-paced environment.
Production & Logistics Management
Own end-to-end production workflows including issuing and managing POs, monitoring the sampling and production process, driving vendor timelines, and coordinating transportation of goods to the end location.
Ensure on-time delivery of all products to venues by proactively managing multiple concurrent projects while maintaining clear communication across all stakeholders.
Manage courier logistics for sample shipments and oversee freight operations for tour shipments.
Maintain a comprehensive view of all active projects and proactively surface updates, risks, and decisions to the Tour Production Lead before issues escalate.
Tour Operations
Own and maintain the touring calendar, ensuring accuracy across all ongoing and upcoming shows and events.
Partner closely with the Tour Production Lead on preparation and execution — both in-office and on-site during shows — operating as a reliable point of ownership, not just support.
Drive work-back schedules and manage day-to-day tour operations with autonomy.
Identify and resolve last-minute changes or issues independently, escalating strategically when needed.
Data & Financial Management
Manage all show-level data entry in AtVenu, including product details, images, counts, and shipment notifications — maintaining a high standard of accuracy.
Own the full invoice workflow: submission, tracking, and reconciliation across vendors, freight companies, and suppliers.
Maintain current price sheets and organized records of costing, units, and deliveries.
Lead post-tour evaluations and contribute to operational reporting and continuous improvement.
3+ years of experience in tour apparel production, merchandise logistics, or a closely related field.
Proven ability to manage complex, multi-vendor projects independently and drive them across the finish line.
Skilled at managing up, proactively communicating status, flagging risks, and bringing solutions rather than problems.
Proficient in AtVenu, Microsoft Office, and Google Workspace.
Exceptionally organized with strong attention to detail and the ability to context-switch across many active projects.
A creative problem-solver who finds solutions and builds contingency plans without waiting to be asked.
Clear and professional communicator who keeps all parties aligned and informed.
Collaborative and dependable, with a track record of building trust with both internal teams and external partners.
Willing to occasionally travel or work outside standard hours during peak tour periods.
Benefits
Health Insurance
Healthcare FSA
Legal and identity theft plans
Paid Parental Leave
Paid Time Off
Vacation time and sick days
Complex NTWRK is a dynamic platform centered on global youth culture and music lifestyle, offering a blend of engaging content, commerce, and live experiences. It connects audiences with stories in music, streetwear, sports, and art, fostering meaningful interactions between fans and their favorite brands and artists, while reshaping the landscape of digital culture and commerce.