Universal Banker

To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.

Minimum Qualifications

• Relevant FAIS Qualification (Minimum NQF5).

Experience

• 1-2 years experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

 

The Standard Bank Group has implemented a Vaccination Policy for all roles which require the incumbent to work from the Standard Bank premises on a full-time or intermittent basis. Full vaccination against COVID-19 is therefore an inherent requirement of this role.

Behavioural Competencies

• Examining Information
• Adopting Practical Approaches
• Articulating Information
• Showing Composure
• Team Working

Technical Competencies

• Commercial Acumen
• Credit
• Data Analysis
• Advice

Please note: All our recruitment processes comply with the applicable local laws and regulations.

The Standard Bank Group has implemented a Vaccination Policy for all roles which require the incumbent to work from the Standard Bank premises on a full-time or intermittent basis. Full vaccination against COVID-19 is therefore an inherent requirement of this role.

We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za