Verification Associate

Job Summary

We are seeking a detail-oriented and proactive Verification Associate to join our background screening team. The role involves conducting accurate and timely employment verifications as part of pre-employment background checks. The ideal candidate thrives in a fast-paced, high-volume environment and demonstrates strong analytical and communication skills.

Key Responsibilities

• Conduct end-to-end employment verifications for background screening purposes

• Reach out to employers, HR departments, and references via phone, email, and other communication channels

• Verify candidate employment details including job titles, tenure, responsibilities, and reasons for leaving

• Ensure accuracy, completeness, and compliance with company and client standards

• Maintain proper documentation and update verification records in internal systems

• Meet defined turnaround time (TAT) and productivity targets

• Identify discrepancies and escalate issues when required

• Handle sensitive and confidential information with integrity

Required Qualifications & Skills

• Minimum of 2 years of relevant work experience (background screening, verification, BPO, or related field preferred)

• Strong attention to detail and accuracy

• Ability to work effectively in a fast-paced and quick-learning environment

• Excellent verbal and written communication skills ( English language ) 

• Strong organizational and time management abilities

• Basic proficiency in Google Workspace  and data entry systems

Preferred Attributes

• Experience in employment verification other background screening fulfillment 

•  processes

• Ability to manage multiple tasks and prioritize effectively

• Problem-solving mindset with a high level of accountability

• Adaptability and willingness to learn new processes quickly

Working Conditions

• Hybrid work setup with a mix of remote and on-site responsibilities

• Fast-paced, deadline-driven environment

• May require handling high volumes of cases daily

We are an all-remote organisation with ~200+ people spread across the world. We value Trust, Integrity, Data and Experience in everything we do - from the way we collaborate to the products we create.

We’re focused on transforming the industry while partnering with many of the leading technology platforms in the People & Talent ecosystem.

And we’re growing fast. Having recently been ranked in Deloitte’s Tech Fast 50 for the second year running, we’re looking for brilliant people, fast thinkers and passionate change-drivers to join our expanding team.