Vice President, Strategy
Merge Storytelling and Technology
We MERGE storytelling and technology to promote health, wealth and happiness in the world. We help marketing and technology executives engage hearts and connect parts by offering full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media, digital platform development and more.
Promote Health, Wealth & Happiness
We are committed to promoting health, wealth and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services and consumer products. Our health clients are literally on the front lines saving lives. Our wealth clients are changing the financial potential in people's lives. And our consumer clients make lives...a little bit happier every day.
Partner with Clients of Iconic Brands
MERGE has enduring client partnerships with American Express, T-Mobile, LG, Facebook, Adobe, Kate Spade NY, Coach, The North Face, Fidelity, Eaton Vance, BlueCross BlueShield, Abbott, Astellas, Seqirus, Supernus, Boston Scientific, Advocate Aurora Health, Indiana University Health and Marco’s Pizza to name a few.
Work with Poets and PHD’s
With 750+ employees across offices in Atlanta, Boston, Chicago, Denver, Kansas City, Los Angeles, Montreal and New York City, MERGE uses a talent-to-task process that connects our poets and PHD’s which enables clients to think higher and feel deeper about their customers.
Emerge to the Top of Your Career
At MERGE, we strive to create a superior work experience where people with ability, agility and humility can grow and do the best work of their careers.
Vice President, Strategy for Chicago, IL to evaluate & define customer (CX) experience design strategies; identify problems to be solved through designs; plan qualitative & quantitative user research initiatives during all stages of development; facilitate user design research & sprints; deliver CX design artifacts, including data-driven personas, customer journeys and job stories; collaborate with cross-functional teams to develop integrated design & marketing strategic approaches; evaluate solutions using design trends, heuristic reviews, competitive benchmarking, & formative and summative usability studies; design user testing & concept validation approaches. Requires Master’s in Design Management or related field & 8 yrs experience developing CX design strategies for clients in the health, finance and/or consumer goods domains; conducting exploratory, generative, desirability and evaluative research; facilitating co-design & participatory design; leading client workshops to ideate on & prioritize experience enhancement opportunities for the business; creating CX design artifacts & processes, including personas, journey maps, service blueprints, relationship maps, ecosystem maps, business model canvases, value proposition canvases, jobs to be done, contextual inquiries, secret shopping & diary studies; using Adobe Suite to create CX design artifacts & processes; pitching CX strategy to new & existing clients; creating CX frameworks for application to the health, finance and/or consumer goods domains; developing & educating internal stakeholders and clients on CX best practices; integrating CX strategy with user experience, brand planning, media planning, CRM & communication strategies; mentoring junior team members; and working with internal & client stakeholders at all levels of the company to grow projects and accounts. Position may telecommute from home location anywhere in the U.S. Mail resume to J. Rekar, Partners & Simons, Inc. d/b/a MERGE, 200 E. Randolph Street, Suite 3450, Chicago IL 60601 or apply via email at resumes@mergeworld.com. Reference job title: Vice President, Strategy.
And here’s how we live our values at MERGE
- Mastering our craft
- Delivering with a growth mindset
- Collaborating for shared success
MERGE is proud to be an Equal Opportunity Employer
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!
MERGE connects creative pioneers, tech innovators, and data explorers to tackle complex business challenges. Our focus is on empowering ambitious clients in the healthcare and consumer products sectors to achieve their goals through strategic solutions.
- Founded
- Founded 2004
- Employees
- 500+ employees
- Industry
- Professional Services