Virtual Receptionist / Call Center Agent - SPS
Who are we?
If you’re a caring communicator who’s passionate about making a difference through meaningful interactions, we’d love to hear from you!
Are you ready for your next career challenge? Join AnswerHero, a bilingual live call answering service and virtual receptionist company established in 2010. Our team of around 115 professionals is spread across the United States, Honduras and Costa Rica.
We cater to small and medium-sized businesses in the US, offering services that go beyond traditional call center tasks. We’re not about telemarketing, technical support or collections. Instead, we specialize in message handling, appointment scheduling, live call interpretation, and more.
We’re on a mission to make every caller’s experience efficient and pleasant, ensuring accurate messages for our clients.
Why work with us?
At AnswerHero, we’re dedicated to turning every staff member into a HERO for our callers. To ensure your success, we provide comprehensive training and equip you with all the tools you need. If you are eager to learn, take on new challenges and advance your skillset, WE WANT TO TALK TO YOU!
We’re proud to offer some of the best salaries around. Our company culture and work environment reflect our commitment to keeping an excellent workplace.
Our offices are right in the middle of everything, making it super easy for our office heroes.
Requirements
What does it take to be a part of the #HeroSquad?
- Advanced English (C1 or higher) and Spanish
- Excellent spoken and written communication
- Higher education preferred
- Strong soft skills, empathy, professional demeanor, reliability
- Attention to detail and active listening
- Availability to work one weekend day
Benefits
- Industry-leading Base Pay
- Performance Bonuses
- Transportation Subsidy
- Birthdays off
- Private Health and Life Insurance
- Relaxed Company Culture
About AnswerHero AnswerHero provides small and medium businesses with professional live answering and virtual receptionist services. Unlike other call centers we only service our own accounts located nationwide such as doctor’s offices, attorneys, realtors and many other service industries. AnswerHero was created with the most advanced contact center software and technology. With years of experience AnswerHero’s management is dedicated to add value to our customers by providing personalized and reliable contact center solutions to meet their business needs. Our company is built on the foundations of hard work and efficiency. We understand that the basic pillars of a business are communication and professionalism. Our goal is to promise a reliable and trustworthy service – one that our customers will be satisfied.
- Founded
- Founded 2008
- Employees
- 51-200 employees
- Industry
- Professional Services