Warehouse E-Commerce Fulfillment Supervisor
simplehuman E-Commerce Fulfillment Supervisor
simplehuman is seeking an experienced E-Commerce Fulfillment Supervisor to join our team in our main distribution center in Long Beach, CA. We are a growing, fast paced company looking for the right individual to help us continue to expand our E-Commerce presence. Working hours are: Monday-Friday 8:00am to 4:30pm. This is a full-time position.
The E-Commerce Fulfillment Supervisor should have expertise with ILS / Scale, and/or similar E-Commerce ERP systems. The applicant should possess the ability to set priorities and meet deadlines which are essential to his/her success and that of the company. His/her responsibilities will include supervising warehouse associates, managing and working on product replenishment, inventory control, and order fulfilment. The applicant will also use a computerized system (RF scanner) to help prepare daily shipping and tracking of orders.
Essential Duties and Responsibilities
- Ship anywhere between 5k-10k orders daily.
- Manage and review product replenishment from overstock locations.
- Assist picking supervisors to help navigate and prioritize orders.
- Supervise warehouse associates
- Taking ownership for achieving department goals; monitor all daily reports.
- Review and advise on staffing requirements.
- Process customer/retail orders and then fill those orders.
- Process and review daily/weekly and monthly reports for managers.
- Rotate inventory and consolidate/rearrange older/discontinued sellers to make room for new product.
- Implement and manage KPIs.
- Keep the warehouse tidy at all times.
People Management
- Supervise and develop E-commerce fulfillment
- Manage team attendance and timecards
- Create direction and a culture of accountability for team
- Provide resources to grow and develop the careers of direct reports
- Assess, identify and implement training needs of team, and participate in development of training programs when required.
- Manage/resolve employee issues and escalate as necessary
Qualifications
- Minimum of 3 years of warehouse work experience
- Previous supervisory or leadership experience required
- High school diploma required
- Ability to manage inventory and process new shipment using inventory management software
- Great interpersonal and communication skills
- Able to multitask, detailed oriented, a team-player
About Us
We create tools for efficient living. Through innovation and new technologies, we find ways to streamline simple tasks – ones that are so basic that we take them for granted. We make gorgeous trash cans that respond to voice commands, mirrors that speak with Alexa, and soap pumps that dispense with a wave of the hand. At simplehuman, we value ingenuity, precise communications, fast iteration and scrappiness. We’re laid-back, but work hard. And we only build products we love to use ourselves.